Collections Specialist
Addison Group, Aurora, CO, United States
Position:
Collections Specialist Location:
Aurora, CO (In-office) Pay rate:
$28-31/hr, DOE Benefits:
This position is eligible for health, dental, vision, insurance, and 401(K).
Responsibilities
Review and update daily credit ratings based on prior-day activity
Generate and manage daily follow-up lists using internal systems
Plan and execute a structured daily call schedule, completing 10–20 collection calls per day
Communicate with customers regarding account balances, payment status, and credit terms
Support internal teams with credit limit exceed requests and account inquiries
Issue collection correspondence, including reminder notices, pre-COD notifications, and demand letters
Maintain accurate customer account records, including updates to names, addresses, and tax status
Prepare accounts for escalation, including compiling credit data, invoices, and collection history documentation
Handle inbound calls to provide credit approvals and account information
Respond to management inquiries regarding account status and collection progress
Reconcile accounts and resolve discrepancies in a timely manner
Participate in regular account review meetings, including monthly accounts receivable reviews
Research account issues and process adjustments, including refunds, payment reapplications, and corrections
Investigate and document disputes, coordinate with appropriate departments for resolution, and track progress through completion
Systems
DBS, Billtrust, Excel
Requirements
3+ years of commercial (B2B) collections experience
Associate's degree in Accounting preferred
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 002-004
#J-18808-Ljbffr
Collections Specialist Location:
Aurora, CO (In-office) Pay rate:
$28-31/hr, DOE Benefits:
This position is eligible for health, dental, vision, insurance, and 401(K).
Responsibilities
Review and update daily credit ratings based on prior-day activity
Generate and manage daily follow-up lists using internal systems
Plan and execute a structured daily call schedule, completing 10–20 collection calls per day
Communicate with customers regarding account balances, payment status, and credit terms
Support internal teams with credit limit exceed requests and account inquiries
Issue collection correspondence, including reminder notices, pre-COD notifications, and demand letters
Maintain accurate customer account records, including updates to names, addresses, and tax status
Prepare accounts for escalation, including compiling credit data, invoices, and collection history documentation
Handle inbound calls to provide credit approvals and account information
Respond to management inquiries regarding account status and collection progress
Reconcile accounts and resolve discrepancies in a timely manner
Participate in regular account review meetings, including monthly accounts receivable reviews
Research account issues and process adjustments, including refunds, payment reapplications, and corrections
Investigate and document disputes, coordinate with appropriate departments for resolution, and track progress through completion
Systems
DBS, Billtrust, Excel
Requirements
3+ years of commercial (B2B) collections experience
Associate's degree in Accounting preferred
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 002-004
#J-18808-Ljbffr