Retail Customer Service Representative
TEKsystems, New York, NY, United States
Seasonal Floor Associate – Rockefeller Center, NYC
Location: New York, NY
Type: Seasonal (Through end of year; potential extension)
Hours: ~28–35 hours/week | 4 days/week | 7-hour shifts
Availability: Full weekend availability required + at least 3 weekdays
Key Responsibilities
Deliver exceptional customer service to guests
Assist customers with purchasing branded merchandise, hardware, and accessories
Provide product information, demonstrations, and personalized recommendations
Operate cash registers and handle transactions accurately
Restock merchandise and maintain clean, organized displays
Perform routine display maintenance and minor repairs
Follow attendance, punctuality, and store conduct guidelines
Engage customers proactively to support sales and enhance the guest experience
Required Qualifications
At least 1 year of customer service experience in a retail environment
Cashier experience is required
High school diploma or GED
Ability to lift and move merchandise safely, including ladder use
Strong interpersonal and verbal communication skills
Reliable, personable, and comfortable approaching customers
Preferred Qualifications
Experience in video gaming or electronics retail
Working knowledge of Nintendo products, franchises, and gaming culture
Schedule Requirements
Must have full weekend availability
Must be available at least 3 weekdays
Store hours: 10 AM – 8 PM (shifts may run 9 AM–6 PM, 10 AM–7 PM, 11 AM–8 PM, or 12 PM–9 PM)
Schedules are provided 2–3 weeks in advance
Blackout dates: Black Friday and December
Store closed on Easter, Thanksgiving Day, Christmas Day, and New Year’s Day
Employee Value Proposition
Work for a global leader in interactive entertainment
Be part of the only Nintendo retail store in the world
Gain valuable experience in customer service, retail operations, and gaming culture
Join a tight-knit, inclusive team
Benefits offered
Perfect for individuals passionate about video games and guest engagement
Work Environment
Fast-paced retail setting with high guest interaction
Must be comfortable approaching customers and upselling merchandise
Job Type & Location This is a Contract position based out of New York, NY.
Pay And Benefits The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in New York, NY.
Application Deadline: This position is anticipated to close on Mar 31, 2026.
Equal Employment Opportunity Statement We are an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Location: New York, NY
Type: Seasonal (Through end of year; potential extension)
Hours: ~28–35 hours/week | 4 days/week | 7-hour shifts
Availability: Full weekend availability required + at least 3 weekdays
Key Responsibilities
Deliver exceptional customer service to guests
Assist customers with purchasing branded merchandise, hardware, and accessories
Provide product information, demonstrations, and personalized recommendations
Operate cash registers and handle transactions accurately
Restock merchandise and maintain clean, organized displays
Perform routine display maintenance and minor repairs
Follow attendance, punctuality, and store conduct guidelines
Engage customers proactively to support sales and enhance the guest experience
Required Qualifications
At least 1 year of customer service experience in a retail environment
Cashier experience is required
High school diploma or GED
Ability to lift and move merchandise safely, including ladder use
Strong interpersonal and verbal communication skills
Reliable, personable, and comfortable approaching customers
Preferred Qualifications
Experience in video gaming or electronics retail
Working knowledge of Nintendo products, franchises, and gaming culture
Schedule Requirements
Must have full weekend availability
Must be available at least 3 weekdays
Store hours: 10 AM – 8 PM (shifts may run 9 AM–6 PM, 10 AM–7 PM, 11 AM–8 PM, or 12 PM–9 PM)
Schedules are provided 2–3 weeks in advance
Blackout dates: Black Friday and December
Store closed on Easter, Thanksgiving Day, Christmas Day, and New Year’s Day
Employee Value Proposition
Work for a global leader in interactive entertainment
Be part of the only Nintendo retail store in the world
Gain valuable experience in customer service, retail operations, and gaming culture
Join a tight-knit, inclusive team
Benefits offered
Perfect for individuals passionate about video games and guest engagement
Work Environment
Fast-paced retail setting with high guest interaction
Must be comfortable approaching customers and upselling merchandise
Job Type & Location This is a Contract position based out of New York, NY.
Pay And Benefits The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in New York, NY.
Application Deadline: This position is anticipated to close on Mar 31, 2026.
Equal Employment Opportunity Statement We are an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr