Service Advisor/ Writer
Midas, Springport, MI, United States
Service Advisor Job Description
The Service Advisor will assist the Store Manager oversee all the daily operations of the store. They will help manage the store’s employees time by scheduling and assigning duties and responsibilities.
They will oversee the operational and organizational standards of the store as well as implement the marketing, advertising and financial strategy dictated by the Store Manager.
The Store Manager will regularly review the weekly and quarterly financial data, with the service advisor, of the store to ensure the store is meeting the financial goals.
Responsibilities
Consult customers with their Auto repair needs
Scheduling of appointment for customers
Checking in/out customers repair orders
Meet Sales Goals
Cash Management/Offer payment plans
Time management
The ability to explain repairs to customers
Assign duties and responsibilities to the store’s staff
Retail supervision, and policy implementation
Inventory management
Provide excellent Customer Service
Requirements
Excellent communication skills
People skills with the ability to lead and motivate a team
The ability to work in high-pressure situations and to “think on your feet.”
Be able to read and understand sales data
Excellent organizational and time management skills as multi-tasking is a must
Self-motivated with a high level of confidence
Ability to work a full-time flexible schedule Monday – Saturday, including morning, afternoon and weekend shifts, and to work overtime as needed.
Reliable transportation
Ideal Candidate
Retail or Automotive Management experience
Thrives in a busy, fast-paced retail environment
Excellent verbal and written communication skills
Knowledge of cataloging and/or inventory management systems a plus
Basic knowledge of automotive parts and vehicle repair
Bilingual (Not Required)
Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
www.midas.com
#J-18808-Ljbffr
They will oversee the operational and organizational standards of the store as well as implement the marketing, advertising and financial strategy dictated by the Store Manager.
The Store Manager will regularly review the weekly and quarterly financial data, with the service advisor, of the store to ensure the store is meeting the financial goals.
Responsibilities
Consult customers with their Auto repair needs
Scheduling of appointment for customers
Checking in/out customers repair orders
Meet Sales Goals
Cash Management/Offer payment plans
Time management
The ability to explain repairs to customers
Assign duties and responsibilities to the store’s staff
Retail supervision, and policy implementation
Inventory management
Provide excellent Customer Service
Requirements
Excellent communication skills
People skills with the ability to lead and motivate a team
The ability to work in high-pressure situations and to “think on your feet.”
Be able to read and understand sales data
Excellent organizational and time management skills as multi-tasking is a must
Self-motivated with a high level of confidence
Ability to work a full-time flexible schedule Monday – Saturday, including morning, afternoon and weekend shifts, and to work overtime as needed.
Reliable transportation
Ideal Candidate
Retail or Automotive Management experience
Thrives in a busy, fast-paced retail environment
Excellent verbal and written communication skills
Knowledge of cataloging and/or inventory management systems a plus
Basic knowledge of automotive parts and vehicle repair
Bilingual (Not Required)
Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
www.midas.com
#J-18808-Ljbffr