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Senior Communications Strategist

Paychex, Phoenix, AZ, United States


Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award‑winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview We are seeking a highly skilled

Senior Communications Strategist

to lead the creation of executive‑level presentations, narratives, and communication materials that articulate complex strategies with clarity, precision, and impact. This role is ideal for someone with a consulting background who has deep experience crafting board‑ready materials, synthesizing complex information, and driving alignment across senior leadership. The ideal candidate is a strategic storyteller—able to translate business strategy, operational insights, and transformation initiatives into crisp, compelling, and visually engaging communications.

Responsibilities Executive Communications & Storytelling

Develop high‑impact executive presentations for senior leadership, including C‑suite, Board of Directors, and internal strategic forums.

Craft concise, compelling storylines that synthesize complex business, operational, and technical topics.

Write executive summaries, narrative briefs, vision/mission statements, and strategic communications that support organizational transformation and enterprise initiatives.

Ensure messaging is consistent, polished, and tailored to executive audiences.

Strategic Advisory & Alignment

Partner closely with business leaders to translate strategy into clear, compelling messages.

Facilitate the structuring of strategic narratives, including problem statements, insights, recommendations, and roadmaps.

Act as a thought partner to senior executives—challenging assumptions, refining narratives, and ensuring communication excellence.

Presentation & Visual Design

Create visually engaging presentations leveraging frameworks common in top consulting firms (e.g., storyline development, MECE structures, pyramid principle).

Develop storyboards and visual models to communicate processes, capabilities, organizational changes, and transformation themes.

Collaborate with design teams as needed to elevate visual standards and maintain brand consistency.

AI‑Enabled Communication & Productivity

Leverage AI tools to accelerate content development, improve narrative clarity, generate drafts, and enhance visual storytelling—while maintaining human editorial judgment and quality.

Use AI responsibly to analyze large volumes of information, identify key insights, and structure complex strategies into clear, compelling executive‑level communications.

Stay informed on emerging AI capabilities and integrate them to continuously improve efficiency, creativity, and output quality.

Cross‑Functional Communication Leadership

Work across functions (strategy, operations, product, technology, communications) to gather content, align messaging, and ensure accuracy.

Support communication for major initiatives such as AI deployment, operational transformation, new service models, and technology modernization.

Drive consistency in messaging across channels and teams.

Qualifications Required

5–8+ years of experience in management consulting, corporate strategy, executive communications, or similar roles.

Exceptional written and verbal communication skills—able to simplify complex topics for executive audiences.

Proven track record developing C‑suite or board‑level presentations, including storyline development and visual narrative design.

Strong proficiency in PowerPoint and presentation design; ability to create clear visuals, frameworks, and conceptual diagrams.

Ability to quickly learn and synthesize business models, operational processes, and technical concepts.

High attention to detail and commitment to quality.

Demonstrated ability to use modern AI tools to enhance productivity, synthesize information, and accelerate content creation while maintaining high editorial standards.

Preferred

Experience supporting large‑scale transformation or technology modernization initiatives.

Background working with or supporting leaders in operations, strategy, or product organizations.

Familiarity with AI, digital transformation, CRM systems, or service operations (a plus but not required).

Compensation In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $77,600 - $121,900 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

What's in it for you?

We value your well‑being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

We value your time: From paid time off to company holidays, culture days, and comprehensive work‑life balance programs, we will ensure you have the flexibility you need to be your best.

We value your development: Our award‑winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

We value our communities: We offer paid time off for volunteerism and promote many company‑wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full‑time employees. Benefits for part‑time, contract, and intern roles may vary.

Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit – either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

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