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Product Specialist — AI CX & Support

Solidroad, San Francisco, CA, United States


A growing tech startup in San Francisco is seeking a Customer Support Specialist who will engage directly with customers, respond to inquiries, document issues, and help refine support content. This role requires high agency, clear communication, and a curiosity about how products work. You’ll collaborate with the product team and support new users as they setup. Clear paths for growth and structured mentorship from the Head of Engineering are part of the offer. #J-18808-Ljbffr