Process Improvement Specialist Mid-Level
Enroute Computer Solutions - ECS, Egg Harbor Township, NJ, United States
Process Improvement Specialist Mid-Level
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description This position provides Process Improvement and Documentation Support to the FAA En Route Communications Gateway (ECG) group. ECG is a mission‑critical interface for surveillance and flight data. It provides the portal for the transfer of aircraft flight plan and surveillance data to other En Route systems. Support includes: maintaining and developing new Technical Instruction (TI) and System Support Modification (SSM) documents for tech refresh of the workstations, PDU sequencer, PTRs, labs, hardware racks, and other components, as needed. Supports the process of Quality Assurance (QA) and Quality Control (QC) along with configuration management. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Position Requirements
Education & Experience: Candidate must have a Bachelor's degree and 5 years of process improvement experience. Specific training and/or certification in one of the following: iCMM, ISO, CM or PMP is required.
Skills, Abilities & Certifications: Knowledge of process improvement including quality control, quality assurance, tracking progress and status of documentation, and ensuring documentation is compliant.
Proficient in Microsoft Word and Visio.
Experience in technical writing.
Experience in inserting and deleting graphics, charts, etc. is a must.
Knowledge of ticket/issue tracking software is a plus.
Ability to follow documented processes through project lifecycle.
Excellent oral and written communication skills.
Full‑Time
Education: Bachelor's degree and 5 years of process improvement experience.
Salary Range: $59,000 – $70,000.
Benefits
Medical
Dental
401K
Position Details Division: Enroute Computer Solutions Number of Openings: 1 Open Date: 3/19/2026
About The Organization ECS and JVN are dedicated to providing innovative technology solutions in the field of Air Traffic Control Systems. As a recognized leader in this area, our success is based on our greatest asset – our employee team of experts, consisting of diversified professionals whose expertise is constantly evolving and staying well ahead of industry trends. We are dedicated to our employees, offering a very competitive compensation and benefits package.
This position is currently accepting applications.
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Description This position provides Process Improvement and Documentation Support to the FAA En Route Communications Gateway (ECG) group. ECG is a mission‑critical interface for surveillance and flight data. It provides the portal for the transfer of aircraft flight plan and surveillance data to other En Route systems. Support includes: maintaining and developing new Technical Instruction (TI) and System Support Modification (SSM) documents for tech refresh of the workstations, PDU sequencer, PTRs, labs, hardware racks, and other components, as needed. Supports the process of Quality Assurance (QA) and Quality Control (QC) along with configuration management. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Position Requirements
Education & Experience: Candidate must have a Bachelor's degree and 5 years of process improvement experience. Specific training and/or certification in one of the following: iCMM, ISO, CM or PMP is required.
Skills, Abilities & Certifications: Knowledge of process improvement including quality control, quality assurance, tracking progress and status of documentation, and ensuring documentation is compliant.
Proficient in Microsoft Word and Visio.
Experience in technical writing.
Experience in inserting and deleting graphics, charts, etc. is a must.
Knowledge of ticket/issue tracking software is a plus.
Ability to follow documented processes through project lifecycle.
Excellent oral and written communication skills.
Full‑Time
Education: Bachelor's degree and 5 years of process improvement experience.
Salary Range: $59,000 – $70,000.
Benefits
Medical
Dental
401K
Position Details Division: Enroute Computer Solutions Number of Openings: 1 Open Date: 3/19/2026
About The Organization ECS and JVN are dedicated to providing innovative technology solutions in the field of Air Traffic Control Systems. As a recognized leader in this area, our success is based on our greatest asset – our employee team of experts, consisting of diversified professionals whose expertise is constantly evolving and staying well ahead of industry trends. We are dedicated to our employees, offering a very competitive compensation and benefits package.
This position is currently accepting applications.
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