Chief Operating Officer (Assistant Director of Transportation)
Broward County Government, Plantation, FL, United States
Position
Chief Operating Officer (Assistant Director of Transportation) in the Operations Division of the Broward County Transportation Department (BCT).
The Community Bordering Southeast Florida’s Atlantic coastline, Broward County is the seventeenth most populous county in the nation and the second largest in Florida. Home to over 1.9 million people, it lies between Palm Beach and Miami‑Dade counties, making it the center of a metropolitan area that serves 6.1 million residents. The county covers about 1,200 square miles and includes 31 municipalities, the largest of which is Fort Lauderdale. Roughly two‑thirds of the county is part of the undeveloped Everglades conservation area. Broward boasts 23 miles of pristine Atlantic coastline, attracting locals and tourists alike. With an average year‑round temperature of 76 degrees, the county offers a tropical climate and is a destination for over nineteen million visitors annually. The county also has a robust economy, top‑rated schools, advanced healthcare, an advanced transportation system, world‑class dining, high‑quality theater, cosmopolitan nightlife, premium shopping, and abundant recreational activities such as golf, pickleball, soccer, deep‑sea fishing, boating, and many beach opportunities.
County Government Broward County government operates under a charter established in 1975 and follows a Council/Manager form of government. The County Administrator is the Chief Executive Officer and manages six major operating departments: Transportation, Aviation, Finance and Administrative Services, Human Services, Port Everglades, and Public Works and Environmental Services, which comprise over 70 lines of business. The county has nearly 7,000 employees and its FY26 budget is $8.75 Billion (Operating $5.45 Billion, Capital $2.55 Billion, Debt Service $0.75 Billion) with strategic investments in transit, the seaport and airport.
Transportation Department The Broward County Transportation Department (BCT) provides a comprehensive transportation network that ensures the safe, secure and efficient movement of citizens. Its existing public transportation network provides approximately 26 million fixed‑route and express bus trips annually. BCT is adding over 200 miles of premium service via its PREMO plan, transitioning from a bus‑only organization to a multi‑modal provider that includes heavy rail, light rail, bus rapid transit and high‑frequency bus service.
Job Description BCT is seeking to fill the position of Chief Operating Officer (COO). The COO provides leadership and direction for the Transportation Department’s Operations Division, including bus, rail, paratransit, on‑board systems, and fleet services. Responsibilities include executive oversight, operational management, financial performance, strategic planning, employee development, safety promotion, customer advocacy, and coordination of assigned division activities. The incumbent advises the Transportation Director on strategy, issues, and resolutions. The COO reviews policies, analyzes performance, develops KPI trends, and collaborates with key stakeholders. The role requires 24/7 incident response and emergency decision making.
Responsibilities
Executive oversight and strategic leadership for the Operations Division.
Operational management of bus, rail, paratransit, on‑board systems, and fleet services.
Financial performance and budgeting oversight.
Strategic planning, performance monitoring, KPI analysis, and continuous improvement.
Employee development, safety promotion, customer advocacy, and stakeholder collaboration.
Representation of BCT at county meetings, transportation events, and public functions.
Union negotiations, grievance resolution, and audit response.
Qualifications
Proven track record in analyzing data and developing solutions to improve performance.
Experience forecasting future needs for current structure and PREMO expansion.
Servant and transformational leadership style, fostering employee development.
Experience building strong management teams from entry‑level upwards.
Strong emotional intelligence and ability to pivot during emergent issues.
Minimum Education and Experience Requires a Bachelor’s Degree in Public Administration, Business Administration, Transportation, or a closely related field. One year of relevant experience may substitute for each year of required education. Six (6) years progressively responsible experience in administration and management of public transit, transportation, business administration, public administration, or logistics. Preference for a master’s degree and at least 10 years senior‑level management experience in a multi‑modal transit agency.
Special Certifications and License Must possess and maintain a valid Florida Driver’s License for the duration of assignment.
Compensation and Benefits Annual salary range: $155,771.77 to $248,612.45. County benefits include Florida Retirement System, deferred compensation 457 plan, flexible spending accounts, health savings accounts, vacation and sick leave, holidays, insurance coverage, life insurance, and employee development plans. For additional information on benefits, visit https://www.broward.org/benefits.
Scope of Work
Strategic direction and execution for all assigned operating sections.
Lead and oversee service delivery, including rolling stock maintenance.
Monitor performance, track KPIs, and analyze data for trends.
Facilitate solutions to operational problems and collaborate with stakeholders.
Assist with strategic planning for future operations and deliverables.
Ensure compliance with annual budget formulation and execution.
Prepare, assist, and respond to audits; create action plans for deficiencies.
Represent BCT at board and public events.
Attend operations seminars and training to expand knowledge base.
Participate in union negotiations, grievances, and arbitrations.
Ensure timely employee performance management.
Assist with recruitment of vacant positions.
Promote a culture of safety throughout the organization.
Work Environment Physical demands: sedentary work with occasional walking/standing and lifting up to 10 pounds. Unavoidable hazards: None.
Competing Information Competencies:
Financial Acumen – Interprets and applies key financial indicators.
Manages Complexity – Solves complex information.
Balances Stakeholders – Anticipates stakeholder needs.
Strategic Mindset – Translates future possibilities into strategies.
Plans and Aligns – Prioritizes work aligned with goals.
Optimizes Work Processes – Implements efficient procedures.
Ensures Accountability – Holds self and others accountable.
Interpersonal Savvy – Builds rapport with diverse groups.
Builds Effective Teams – Mentors teams to reach goals.
Drives Vision and Purpose – Inspires others with vision.
Situational Adaptability – Adapts to changing demands.
County Core Values:
Collaborates – Builds partnerships to meet shared objectives.
Customer focus – Builds strong customer relationships.
Instills trust – Gains confidence and trust.
Values differences – Recognizes value of diverse perspectives.
Americans With Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer… contact the Professional Standards Section for accommodations.
County-wide Emergency Responsibilities During emergency conditions, all County employees are automatically considered emergency service workers.
County-wide Employee Responsibilities All employees must serve the public and fellow employees with honesty and integrity…
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The Community Bordering Southeast Florida’s Atlantic coastline, Broward County is the seventeenth most populous county in the nation and the second largest in Florida. Home to over 1.9 million people, it lies between Palm Beach and Miami‑Dade counties, making it the center of a metropolitan area that serves 6.1 million residents. The county covers about 1,200 square miles and includes 31 municipalities, the largest of which is Fort Lauderdale. Roughly two‑thirds of the county is part of the undeveloped Everglades conservation area. Broward boasts 23 miles of pristine Atlantic coastline, attracting locals and tourists alike. With an average year‑round temperature of 76 degrees, the county offers a tropical climate and is a destination for over nineteen million visitors annually. The county also has a robust economy, top‑rated schools, advanced healthcare, an advanced transportation system, world‑class dining, high‑quality theater, cosmopolitan nightlife, premium shopping, and abundant recreational activities such as golf, pickleball, soccer, deep‑sea fishing, boating, and many beach opportunities.
County Government Broward County government operates under a charter established in 1975 and follows a Council/Manager form of government. The County Administrator is the Chief Executive Officer and manages six major operating departments: Transportation, Aviation, Finance and Administrative Services, Human Services, Port Everglades, and Public Works and Environmental Services, which comprise over 70 lines of business. The county has nearly 7,000 employees and its FY26 budget is $8.75 Billion (Operating $5.45 Billion, Capital $2.55 Billion, Debt Service $0.75 Billion) with strategic investments in transit, the seaport and airport.
Transportation Department The Broward County Transportation Department (BCT) provides a comprehensive transportation network that ensures the safe, secure and efficient movement of citizens. Its existing public transportation network provides approximately 26 million fixed‑route and express bus trips annually. BCT is adding over 200 miles of premium service via its PREMO plan, transitioning from a bus‑only organization to a multi‑modal provider that includes heavy rail, light rail, bus rapid transit and high‑frequency bus service.
Job Description BCT is seeking to fill the position of Chief Operating Officer (COO). The COO provides leadership and direction for the Transportation Department’s Operations Division, including bus, rail, paratransit, on‑board systems, and fleet services. Responsibilities include executive oversight, operational management, financial performance, strategic planning, employee development, safety promotion, customer advocacy, and coordination of assigned division activities. The incumbent advises the Transportation Director on strategy, issues, and resolutions. The COO reviews policies, analyzes performance, develops KPI trends, and collaborates with key stakeholders. The role requires 24/7 incident response and emergency decision making.
Responsibilities
Executive oversight and strategic leadership for the Operations Division.
Operational management of bus, rail, paratransit, on‑board systems, and fleet services.
Financial performance and budgeting oversight.
Strategic planning, performance monitoring, KPI analysis, and continuous improvement.
Employee development, safety promotion, customer advocacy, and stakeholder collaboration.
Representation of BCT at county meetings, transportation events, and public functions.
Union negotiations, grievance resolution, and audit response.
Qualifications
Proven track record in analyzing data and developing solutions to improve performance.
Experience forecasting future needs for current structure and PREMO expansion.
Servant and transformational leadership style, fostering employee development.
Experience building strong management teams from entry‑level upwards.
Strong emotional intelligence and ability to pivot during emergent issues.
Minimum Education and Experience Requires a Bachelor’s Degree in Public Administration, Business Administration, Transportation, or a closely related field. One year of relevant experience may substitute for each year of required education. Six (6) years progressively responsible experience in administration and management of public transit, transportation, business administration, public administration, or logistics. Preference for a master’s degree and at least 10 years senior‑level management experience in a multi‑modal transit agency.
Special Certifications and License Must possess and maintain a valid Florida Driver’s License for the duration of assignment.
Compensation and Benefits Annual salary range: $155,771.77 to $248,612.45. County benefits include Florida Retirement System, deferred compensation 457 plan, flexible spending accounts, health savings accounts, vacation and sick leave, holidays, insurance coverage, life insurance, and employee development plans. For additional information on benefits, visit https://www.broward.org/benefits.
Scope of Work
Strategic direction and execution for all assigned operating sections.
Lead and oversee service delivery, including rolling stock maintenance.
Monitor performance, track KPIs, and analyze data for trends.
Facilitate solutions to operational problems and collaborate with stakeholders.
Assist with strategic planning for future operations and deliverables.
Ensure compliance with annual budget formulation and execution.
Prepare, assist, and respond to audits; create action plans for deficiencies.
Represent BCT at board and public events.
Attend operations seminars and training to expand knowledge base.
Participate in union negotiations, grievances, and arbitrations.
Ensure timely employee performance management.
Assist with recruitment of vacant positions.
Promote a culture of safety throughout the organization.
Work Environment Physical demands: sedentary work with occasional walking/standing and lifting up to 10 pounds. Unavoidable hazards: None.
Competing Information Competencies:
Financial Acumen – Interprets and applies key financial indicators.
Manages Complexity – Solves complex information.
Balances Stakeholders – Anticipates stakeholder needs.
Strategic Mindset – Translates future possibilities into strategies.
Plans and Aligns – Prioritizes work aligned with goals.
Optimizes Work Processes – Implements efficient procedures.
Ensures Accountability – Holds self and others accountable.
Interpersonal Savvy – Builds rapport with diverse groups.
Builds Effective Teams – Mentors teams to reach goals.
Drives Vision and Purpose – Inspires others with vision.
Situational Adaptability – Adapts to changing demands.
County Core Values:
Collaborates – Builds partnerships to meet shared objectives.
Customer focus – Builds strong customer relationships.
Instills trust – Gains confidence and trust.
Values differences – Recognizes value of diverse perspectives.
Americans With Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer… contact the Professional Standards Section for accommodations.
County-wide Emergency Responsibilities During emergency conditions, all County employees are automatically considered emergency service workers.
County-wide Employee Responsibilities All employees must serve the public and fellow employees with honesty and integrity…
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