Customer Service Sales Representative
SFS Security Fire Systems, Heber Springs, AR, United States
Customer Service Representative (Sales-Oriented)
Company:
Security Fire Systems
Job Type:
Full-Time
Pay:
Base salary + Commission
Benefits:
PTO, Vacation Pay, Holiday Pay, Health, Dental, Vision, Disability Insurance
About Us At Security Fire Systems, fire safety isn’t just a job, it’s life safety. We protect lives and property through expert life-safety and security services that make a real impact on the people, businesses, and communities we serve. (securityfiresystems.com)
Founded in 1993, SFS has provided comprehensive fire protection and life-safety solutions including fire alarms, fire sprinklers, fire extinguishers, access control, security systems, data & communications, fiber optics, security cameras, monitoring, and inspections.
Position Overview We are seeking a motivated Customer Service Representative with a strong sales orientation to join our team at our Heber Springs, AR office. In this role, you will contact our existing customer base to introduce them to additional services we provide and identify opportunities for expanded service engagements.
This role blends customer service and sales, ideal for someone who enjoys building relationships, educating customers, and helping them discover valuable solutions.
Key Responsibilities
Contact existing customers via phone, email, and in person to promote additional services offered by Security Fire Systems
Educate clients on fire safety, security solutions, and life-safety services
Identify and qualify service opportunities within current accounts
Collaborate with sales and service teams to coordinate follow-ups and ensure
Maintain accurate records of interactions and sales activities in CRM
Meet or exceed performance goals
Qualifications Required:
Sales-oriented mindset with excellent customer service skills
Comfortable making outbound calls and meeting with clients
Ability to work independently and collaboratively
Must be able to successfully pass an Arkansas criminal background check conducted by the Arkansas State Police as part of the employment process, in accordance with state procedures for background checks by the Arkansas State Police Identification Bureau and related requirements
Preferred:
Previous sales or customer service experience (especially in service/technical fields)
What We Offer
Competitive base pay + commission — strong earning potential
Paid Time OFF (PTO), vacation pay, and holiday pay
Health Insurance
Vision Insurance
Disability InsuranceA purpose-driven team committed to protecting life and property
#J-18808-Ljbffr
Security Fire Systems
Job Type:
Full-Time
Pay:
Base salary + Commission
Benefits:
PTO, Vacation Pay, Holiday Pay, Health, Dental, Vision, Disability Insurance
About Us At Security Fire Systems, fire safety isn’t just a job, it’s life safety. We protect lives and property through expert life-safety and security services that make a real impact on the people, businesses, and communities we serve. (securityfiresystems.com)
Founded in 1993, SFS has provided comprehensive fire protection and life-safety solutions including fire alarms, fire sprinklers, fire extinguishers, access control, security systems, data & communications, fiber optics, security cameras, monitoring, and inspections.
Position Overview We are seeking a motivated Customer Service Representative with a strong sales orientation to join our team at our Heber Springs, AR office. In this role, you will contact our existing customer base to introduce them to additional services we provide and identify opportunities for expanded service engagements.
This role blends customer service and sales, ideal for someone who enjoys building relationships, educating customers, and helping them discover valuable solutions.
Key Responsibilities
Contact existing customers via phone, email, and in person to promote additional services offered by Security Fire Systems
Educate clients on fire safety, security solutions, and life-safety services
Identify and qualify service opportunities within current accounts
Collaborate with sales and service teams to coordinate follow-ups and ensure
Maintain accurate records of interactions and sales activities in CRM
Meet or exceed performance goals
Qualifications Required:
Sales-oriented mindset with excellent customer service skills
Comfortable making outbound calls and meeting with clients
Ability to work independently and collaboratively
Must be able to successfully pass an Arkansas criminal background check conducted by the Arkansas State Police as part of the employment process, in accordance with state procedures for background checks by the Arkansas State Police Identification Bureau and related requirements
Preferred:
Previous sales or customer service experience (especially in service/technical fields)
What We Offer
Competitive base pay + commission — strong earning potential
Paid Time OFF (PTO), vacation pay, and holiday pay
Health Insurance
Vision Insurance
Disability InsuranceA purpose-driven team committed to protecting life and property
#J-18808-Ljbffr