Content Strategist, Customer Experience and Adoption
Amazon Web Services (AWS), New York, NY, United States
Description
Are you an enterprising and innately curious writer who can cut through the noise, learn new areas quickly, and distill the key points clearly and concisely? Amazon Web Services (AWS) is seeking a growth-minded Private Pricing Content Producer, Customer Experience and Adoption to join the Private Pricing Programs and Experiences (3PX) team under the Global Deal Strategy and Programs (GDSP) organization.
In this role you will partner with a team of strategists, subject matter experts, and designers to create content that outlines the AWS Private Pricing Program’s guidelines, processes, and best practices. As a Sr. Content Strategist, you will play a crucial role in executing our content strategy to drive the adoption and growth of our Private Pricing Program. You will leverage your critical thinking, forward-looking vision, and exceptional writing skills to continuously innovate and enhance our enablement assets. You will drive the Private Pricing content catalog with clear, concise, and contextual content that addresses the specific needs of our cohort of audiences. Your work will have wide reach, benefiting both internal audiences (e.g., AWS field) and external audiences (e.g., AWS partners and customers). Through this work you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.
The ideal candidate is an exceptional writer and self‑learner who has strong personal momentum and editorial judgment. You are energized by the opportunity to learn new topics, can self‑drive gaining depth to get grounded quickly, and drive a wonderfully high bar through meticulous, impactful output and efficient operations and project management. You habitually work back from the customers’ needs and pain points in defining, prioritizing, and inspecting work. You are focused and organized, and can deliver on time and at a high bar in a fast‑paced environment. You communicate concisely and precisely, and can influence others to drive your vision. You measure success by impact rather than effort, and continuously inspect both approach and output to incrementally raise the bar over time.
Key job responsibilities
Execute the content strategy to support our Private Pricing Program initiatives.
Identify key audience segments and their specific needs, and conduct thorough analysis to uncover content gaps and opportunities to enhance content effectiveness.
Deliver strategic content initiatives, coordinating with various stakeholders across the organization.
Measure the impact of content efforts and continuously optimize for maximum effectiveness.
Facilitate relationships with AWS‑wide teams, such as Sales, Legal, Billing, Contracting, and Partner organizations, to align content efforts.
Ensure all deliverables are of the highest quality and effectively address the target audience’s needs.
About The Team At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS’s market leadership while working with cutting‑edge technologies and global clients.
Basic Qualifications
Bachelor’s degree or equivalent
3+ years of defining and implementing process‑improvement initiatives using data and metrics
3+ years of experience in content strategy, writing and development
Preferred Qualifications
Master’s degree or equivalent
Exceptional editorial background with exceptional proofreading and content creation skills.
Experience in driving complex large‑scale content projects end to end independently and by collaborating with other teams.
Experience in developing or editing multimedia (images, videos).
Experience in content authoring tools.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
The base salary range for this position is 101,600.00 – 177,800.00 USD annually.
Company: Amazon Web Services, Inc.
Job ID: A3206636
#J-18808-Ljbffr
In this role you will partner with a team of strategists, subject matter experts, and designers to create content that outlines the AWS Private Pricing Program’s guidelines, processes, and best practices. As a Sr. Content Strategist, you will play a crucial role in executing our content strategy to drive the adoption and growth of our Private Pricing Program. You will leverage your critical thinking, forward-looking vision, and exceptional writing skills to continuously innovate and enhance our enablement assets. You will drive the Private Pricing content catalog with clear, concise, and contextual content that addresses the specific needs of our cohort of audiences. Your work will have wide reach, benefiting both internal audiences (e.g., AWS field) and external audiences (e.g., AWS partners and customers). Through this work you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.
The ideal candidate is an exceptional writer and self‑learner who has strong personal momentum and editorial judgment. You are energized by the opportunity to learn new topics, can self‑drive gaining depth to get grounded quickly, and drive a wonderfully high bar through meticulous, impactful output and efficient operations and project management. You habitually work back from the customers’ needs and pain points in defining, prioritizing, and inspecting work. You are focused and organized, and can deliver on time and at a high bar in a fast‑paced environment. You communicate concisely and precisely, and can influence others to drive your vision. You measure success by impact rather than effort, and continuously inspect both approach and output to incrementally raise the bar over time.
Key job responsibilities
Execute the content strategy to support our Private Pricing Program initiatives.
Identify key audience segments and their specific needs, and conduct thorough analysis to uncover content gaps and opportunities to enhance content effectiveness.
Deliver strategic content initiatives, coordinating with various stakeholders across the organization.
Measure the impact of content efforts and continuously optimize for maximum effectiveness.
Facilitate relationships with AWS‑wide teams, such as Sales, Legal, Billing, Contracting, and Partner organizations, to align content efforts.
Ensure all deliverables are of the highest quality and effectively address the target audience’s needs.
About The Team At AWS, the Global Deal Strategy and Programs (GDSP) team drives cloud adoption and business growth through innovative pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and Private Pricing Programs & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP you will develop deep expertise in cloud economics, hone your strategic thinking, and directly impact AWS’s market leadership while working with cutting‑edge technologies and global clients.
Basic Qualifications
Bachelor’s degree or equivalent
3+ years of defining and implementing process‑improvement initiatives using data and metrics
3+ years of experience in content strategy, writing and development
Preferred Qualifications
Master’s degree or equivalent
Exceptional editorial background with exceptional proofreading and content creation skills.
Experience in driving complex large‑scale content projects end to end independently and by collaborating with other teams.
Experience in developing or editing multimedia (images, videos).
Experience in content authoring tools.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
The base salary range for this position is 101,600.00 – 177,800.00 USD annually.
Company: Amazon Web Services, Inc.
Job ID: A3206636
#J-18808-Ljbffr