Associate Account Director, Medical Communications
Petauri, Nashville, TN, United States
Brief Description
Bluprint Oncology Powered by Petauri, is a distributed medical communications agency specializing in oncology and hematology. Our teams work across biotech and pharma to bring science to life for some of the most well‑known products in oncology and hematology. We are growing and are currently looking for an Associate Account Director to join our team.
Client Service
Develop and deliver scientific communications solutions with Senior Leadership guidance
Develop project strategy with internal team and client team
Grow and foster client relationships, building a stronger partnership
Adhere to all company processes and procedures
Provide project management and execution, including
Implement projects in alignment with client strategy
Provide oversight to internal team members and collaborate with cross‑functional and senior team members
Conduct regular status meetings with the client project team, internal teams, and external contractors to ensure effective communication, work quality, project flow and process, and timeline development
Support timeline management and project execution from inception to close
Facilitate internal communications in collaboration with Project Management
Review certain deliverables or materials for accuracy and quality
Proactively assess project challenges, work with the team to identify and implement solutions
Support team growth and development
Provide mentorship to the junior level internal team on deliverables
Develop strong relationships with internal writing, client services, graphics, and support teams
May manage and develop a team of direct report(s)
Provide mentorship and critical actionable feedback to team members
Communicate clearly across departments and to senior management
Execute live and virtual meetings, including
Ownership of all stages of the meeting planning process, from kickoff to onsite support
Support onsite execution including client interfacing, participant registration, meeting planning and faculty management
Develop, review and/or print onsite materials
Finance
Develop and oversee accurate project budgets and timely distribution of invoices, milestone statuses, and reports
Follow‑up with clients on financial and administrative details
Support development of project estimates and statements of work
Understand the connection between accurate project‑ and client‑specific financial records and the overall health of the organization
Business Development
Attend and actively participate in brainstorms related to business development
Participate in new business pitches when appropriate
Encourage and facilitate organic growth on active accounts
Support development of unique programming with leadership
Competencies
Ability to develop and articulate strategic recommendations to client and team
Skilled in handling direct client contact and providing client counsel
Skilled at conceptualizing and producing medical education solutions
Can develop budgets independently and/or in conjunction with other team members
Operates with a high degree of independence but knows when to rely on own judgment and when to seek the advice of supervisor and other team members
Demonstrates proficiency in managing agency and client resources
Is an organized, proactive account manager
Exhibits well‑developed presentation skills
Is effective at working with cross‑functional and remote teams
Is a highly motivated, deadline‑driven and accountable team player
Demonstrates and ensures team aligns to Petauri values
Requirements
Education: Bachelor’s degree (BA or BS) required.
Experience: Four to six years in medical education, corporate or brand communications, pharmaceuticals, or a combination of all. Oncology/Hematology experience a plus.
Proficient knowledge of Microsoft Office Suite including Outlook, Excel, Teams, and SharePoint.
Supervisory responsibility: May supervise employee(s) at the Account Coordinator, Associate Account Executive, and/or Account Executive levels and is responsible for hiring, onboarding, training and development, performance management and firing in accordance with Brightly policies, procedures and practices.
Summary An Associate Account Director (AAD) is a professional who can begin to provide strategic insights and proactive solutions to challenges. This position requires strong project management, budgeting, and client service management skills. The AAD is a capable project and account manager who can handle a wide range of assignments and manages and provides strategic guidance for a large account, or a few smaller ones, with some senior account support. As a leader in the Client Services department, the AAD demonstrates the ability and wherewithal to deliver on our vision and performance goals.
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Client Service
Develop and deliver scientific communications solutions with Senior Leadership guidance
Develop project strategy with internal team and client team
Grow and foster client relationships, building a stronger partnership
Adhere to all company processes and procedures
Provide project management and execution, including
Implement projects in alignment with client strategy
Provide oversight to internal team members and collaborate with cross‑functional and senior team members
Conduct regular status meetings with the client project team, internal teams, and external contractors to ensure effective communication, work quality, project flow and process, and timeline development
Support timeline management and project execution from inception to close
Facilitate internal communications in collaboration with Project Management
Review certain deliverables or materials for accuracy and quality
Proactively assess project challenges, work with the team to identify and implement solutions
Support team growth and development
Provide mentorship to the junior level internal team on deliverables
Develop strong relationships with internal writing, client services, graphics, and support teams
May manage and develop a team of direct report(s)
Provide mentorship and critical actionable feedback to team members
Communicate clearly across departments and to senior management
Execute live and virtual meetings, including
Ownership of all stages of the meeting planning process, from kickoff to onsite support
Support onsite execution including client interfacing, participant registration, meeting planning and faculty management
Develop, review and/or print onsite materials
Finance
Develop and oversee accurate project budgets and timely distribution of invoices, milestone statuses, and reports
Follow‑up with clients on financial and administrative details
Support development of project estimates and statements of work
Understand the connection between accurate project‑ and client‑specific financial records and the overall health of the organization
Business Development
Attend and actively participate in brainstorms related to business development
Participate in new business pitches when appropriate
Encourage and facilitate organic growth on active accounts
Support development of unique programming with leadership
Competencies
Ability to develop and articulate strategic recommendations to client and team
Skilled in handling direct client contact and providing client counsel
Skilled at conceptualizing and producing medical education solutions
Can develop budgets independently and/or in conjunction with other team members
Operates with a high degree of independence but knows when to rely on own judgment and when to seek the advice of supervisor and other team members
Demonstrates proficiency in managing agency and client resources
Is an organized, proactive account manager
Exhibits well‑developed presentation skills
Is effective at working with cross‑functional and remote teams
Is a highly motivated, deadline‑driven and accountable team player
Demonstrates and ensures team aligns to Petauri values
Requirements
Education: Bachelor’s degree (BA or BS) required.
Experience: Four to six years in medical education, corporate or brand communications, pharmaceuticals, or a combination of all. Oncology/Hematology experience a plus.
Proficient knowledge of Microsoft Office Suite including Outlook, Excel, Teams, and SharePoint.
Supervisory responsibility: May supervise employee(s) at the Account Coordinator, Associate Account Executive, and/or Account Executive levels and is responsible for hiring, onboarding, training and development, performance management and firing in accordance with Brightly policies, procedures and practices.
Summary An Associate Account Director (AAD) is a professional who can begin to provide strategic insights and proactive solutions to challenges. This position requires strong project management, budgeting, and client service management skills. The AAD is a capable project and account manager who can handle a wide range of assignments and manages and provides strategic guidance for a large account, or a few smaller ones, with some senior account support. As a leader in the Client Services department, the AAD demonstrates the ability and wherewithal to deliver on our vision and performance goals.
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