Bilingual Customer Service Representative
Express Employment Professionals Defunct, Knoxville, TN, United States
Job Full Description
Job Title: Bilingual Customer Service Representative
Pay Rate: $15.00 per hour
Hours: Monday through Friday from 11:00 a.m. until 7:00 p.m.
Local company looking for a friendly, detail-oriented
Bilingual Customer Service Representative
to join their team. In this role, you'll be the first point of contact for our customers, providing exceptional service in both
English and Spanish . You'll handle inquiries, resolve issues, and ensure every customer feels valued and supported.
Key Responsibilities Respond to customer inquiries via phone, email, and chat in both languages. Provide accurate information about products, services, and policies. Resolve customer concerns efficiently and professionally. Document interactions and update customer records in our system. Collaborate with internal teams to address complex issues. Maintain a positive, empathetic, and professional attitude at all times. Qualifications
Fluency in
English
and
Spanish
(spoken and written). Previous customer service or call center experience preferred. Strong communication and active listening skills. Ability to multitask, prioritize, and manage time effectively. Proficiency with basic computer applications.
To apply please contact Missy White at (865)293-4764, email your resume to fill out an online application or call our office to schedule an interview!
Knoxville, TN 1254 8805 Kingston Pike Suite B Knoxville, TN 37923
Job Title: Bilingual Customer Service Representative
Pay Rate: $15.00 per hour
Hours: Monday through Friday from 11:00 a.m. until 7:00 p.m.
Local company looking for a friendly, detail-oriented
Bilingual Customer Service Representative
to join their team. In this role, you'll be the first point of contact for our customers, providing exceptional service in both
English and Spanish . You'll handle inquiries, resolve issues, and ensure every customer feels valued and supported.
Key Responsibilities Respond to customer inquiries via phone, email, and chat in both languages. Provide accurate information about products, services, and policies. Resolve customer concerns efficiently and professionally. Document interactions and update customer records in our system. Collaborate with internal teams to address complex issues. Maintain a positive, empathetic, and professional attitude at all times. Qualifications
Fluency in
English
and
Spanish
(spoken and written). Previous customer service or call center experience preferred. Strong communication and active listening skills. Ability to multitask, prioritize, and manage time effectively. Proficiency with basic computer applications.
To apply please contact Missy White at (865)293-4764, email your resume to fill out an online application or call our office to schedule an interview!
Knoxville, TN 1254 8805 Kingston Pike Suite B Knoxville, TN 37923