Logo
job logo

Bilingual Customer Service Representative

Staffmark, Bardstown, KY, United States


Now hiring

Bilingual Customer Service Representative Louisville, KY Pay Rate: $18.50 per hour 1st Shift:

Monday - Friday Must complete training in person in Louisville, KY.

Talk, Solve, Smile-That's the Job. Bilingual CSR Wanted

Skip the job board chaos. We're hiring a bilingual Bilingual Customer Service Representative where you can put your English and Spanish skills to work every day. This role comes with solid weekly pay, real career growth, and the chance to help customers in both languages-making every call, chat, and connection count.

What's in it for you? Good weekly pay that hits on time, every time Health, dental, and vision-because you're worth it 401(k) to help your future-so you can chill Awesome team, real opportunities to grow We'd love to meet you if you:

Are

Bilingual English/Spanish required Have a minimum

of 1 year of customer service or collections experience in a call center environment Possess strong

data entry, grammar, and communication skills (verbal and written) Can use

Microsoft Office, especially Excel Are able to

interpret reports, follow instructions, and manage multiple tasks Comfortable working independently in a

remote setting after training Ability to sit for extended periods and work at a computer workstation Day-to-Day:

Handle

inbound customer calls

including start/stop/transfer service, payments, and billing inquiries Communicate

contract details, pricing, and service options

based on customer accounts Resolve customer concerns using

professional problem-solving and conflict resolution skills Accurately enter and update customer information in

CRM/database systems Meet

call center performance metri cs

includ ing quality, productivity, and customer satisfaction Research account issues and provide clear, accurate solutions Identify and support

upselling opportunities

when appropriate Maintain a positive and professional demeanor in a

fast-paced, metric-driven environment

"Everything was magnificent. Everyone had great communication. I appreciate you guys." Staffmark Associate

Ready to talk your way into a steady paycheck? Apply now

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an

HR

powerhouse

behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With

more than half a century of experience

and a track record of putting

hundreds of thousands of people

to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.