Customer Service Representative (Temporary- Full-Time)
PrideStaff, Hackettstown, NJ, United States
Customer Service Representative (Temporary, Full-Time)
PrideStaff is seeking a professional, detail-oriented Customer Service Representative on behalf of a leading manufacturing client in the Hackettstown, NJ area. This role focuses on supporting the EMI Filters department through high-level sales support and account management. This is a great opportunity for a candidate who excels at technical data management and enjoys acting as the vital link between customers, sales managers, and production teams. Position Details
Pay Rate: $25.00/hour Duration: Temporary (May 1st to October 15th), with potential for extension or permanent conversion. Schedule: Full-Time, Monday
Friday Location: Hackettstown, NJ Key Responsibilities
Account Support: Serve as the primary contact for customers, manufacturing representatives, and regional account managers. Order Management: Process purchase orders from all channels (web, email, e-catalog) and ensure a smooth transfer to the Operations team for execution. Backlog Monitoring: Track customer backlogs to ensure optimum performance and efficiency for every shipment. Data Integrity: Maintain accurate Master Data, including billing/shipping info, Incoterms, and customer contact details. Problem Resolution: Manage change orders, expedites, RMA transactions, credit/debit memos, and cancellation requests. Quoting: Generate standard product quotes based on established marketing price lists. Specialized Systems: Access customer portals for invoicing and notifications; may involve processing Military Service Returns using WAWF and Exostar systems. Qualifications & Skills
Experience: Previous experience in a professional customer service, sales support, or account management role. Software Proficiency: Intermediate knowledge of Microsoft Excel and Word is required. Technical Aptitude: Experience with ERP systems and CRM tools is a significant plus. Communication: Ability to interpret complex information and determine the most effective mode of communication for internal and external stakeholders. Professionalism: Comfortable participating in customer visits or audits when necessary. Why Work with PrideStaff?
At PrideStaff, we provide our employees with a supportive environment and the resources they need to succeed. Weekly Pay: Consistent, reliable paychecks. Health Benefits: Comprehensive options available during your temporary assignment. Career Growth: We work with top-tier local employers to help you find the right fit for your skills. Does this sound like the right fit for you? Apply today for immediate consideration! Compensation / Pay Rate (Up to): $25.00 - $25.00 Per Hour
PrideStaff is seeking a professional, detail-oriented Customer Service Representative on behalf of a leading manufacturing client in the Hackettstown, NJ area. This role focuses on supporting the EMI Filters department through high-level sales support and account management. This is a great opportunity for a candidate who excels at technical data management and enjoys acting as the vital link between customers, sales managers, and production teams. Position Details
Pay Rate: $25.00/hour Duration: Temporary (May 1st to October 15th), with potential for extension or permanent conversion. Schedule: Full-Time, Monday
Friday Location: Hackettstown, NJ Key Responsibilities
Account Support: Serve as the primary contact for customers, manufacturing representatives, and regional account managers. Order Management: Process purchase orders from all channels (web, email, e-catalog) and ensure a smooth transfer to the Operations team for execution. Backlog Monitoring: Track customer backlogs to ensure optimum performance and efficiency for every shipment. Data Integrity: Maintain accurate Master Data, including billing/shipping info, Incoterms, and customer contact details. Problem Resolution: Manage change orders, expedites, RMA transactions, credit/debit memos, and cancellation requests. Quoting: Generate standard product quotes based on established marketing price lists. Specialized Systems: Access customer portals for invoicing and notifications; may involve processing Military Service Returns using WAWF and Exostar systems. Qualifications & Skills
Experience: Previous experience in a professional customer service, sales support, or account management role. Software Proficiency: Intermediate knowledge of Microsoft Excel and Word is required. Technical Aptitude: Experience with ERP systems and CRM tools is a significant plus. Communication: Ability to interpret complex information and determine the most effective mode of communication for internal and external stakeholders. Professionalism: Comfortable participating in customer visits or audits when necessary. Why Work with PrideStaff?
At PrideStaff, we provide our employees with a supportive environment and the resources they need to succeed. Weekly Pay: Consistent, reliable paychecks. Health Benefits: Comprehensive options available during your temporary assignment. Career Growth: We work with top-tier local employers to help you find the right fit for your skills. Does this sound like the right fit for you? Apply today for immediate consideration! Compensation / Pay Rate (Up to): $25.00 - $25.00 Per Hour