E-Commerce Specialist
QPS Employment Group, Waukegan, IL, United States
Position Title:
E-Commerce Specialist
Wage:
$55,000 - $60,000/year
Our recruiting firm is partnering with a well-established manufacturing organization in Waukegan, IL to identify an E-commerce Specialist to support online sales channels, digital product accuracy, and system integrations. This role is ideal for a detail-oriented, tech-savvy individual who enjoys managing product content, supporting online marketplaces, and ensuring smooth digital operations across multiple platforms.
Position Overview:
The E-Commerce Specialist will support the development, maintenance, and optimization of the company's e-commerce channels, including the company website, online marketplaces, and electronic data interchange (EDI) processes. This role works cross-functionally with marketing, sales, IT, and national account teams to ensure product accuracy, smooth ordering workflows, and consistent customer experience.
E-Commerce Specialist Responsibilities:
- Develop and maintain processes for updating product data, images, promotions and clearance items across e-commerce channels
- Manage online marketplace listings (e.g., Amazon Seller Central), ensuring accuracy, consistency, and compliance with platform requirements
- Collaborate with marketing and product management teams to maintain consistent product content across all digital platforms
- Support IT and sales teams in the implementation and upkeep of EDI processes for large accounts
- Coordinate with account managers to address pricing, compliance, and listing issues
- Monitor online channels for customer questions, reviews, and feedback; respond or route as appropriate
- Manage online inventory visibility and ensure product availability is represented accurately
- Write and edit product descriptions and digital content in partnership with marketing
- Serve as a communication point for order-related inquiries across e-commerce platforms
- Assist with data entry and system updates within ERP and CRM platforms
- Support additional tasks assigned by the Marketing or Sales leadership team
Requirements for E-Commerce Specialist:
- Associate's degree required; Bachelor's degree preferred
- 5+ years of experience working with e-commerce platforms in a business environment
- ERP experience preferred (SAGE X3 experience a plus)
- Familiarity with HTML, XML, and EDI tools
- Experience with Adobe Creative Suite is beneficial
- Self-motivated, proactive and able to work independently
- Strong understanding of e-commerce workflows, business processes and digital operations
- Hands-on experience with online marketplace platforms (Amazon Seller Central strongly preferred)
- Knowledge of EDI processes and basic website functionality
- Proficient in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to work cross-functionally and manage multiple priorities
Why This Opportunity:
- Join a growing manufacturing organization dedicated to improving digital customer experience
- Work cross-functionally with marketing, sales, product management, and IT
- Make a direct impact on online presence, product accuracy, and digital process improvement
- Stable, full-time position with opportunities to expand digital skills and responsibilities
E-Commerce Specialist
Wage:
$55,000 - $60,000/year
Our recruiting firm is partnering with a well-established manufacturing organization in Waukegan, IL to identify an E-commerce Specialist to support online sales channels, digital product accuracy, and system integrations. This role is ideal for a detail-oriented, tech-savvy individual who enjoys managing product content, supporting online marketplaces, and ensuring smooth digital operations across multiple platforms.
Position Overview:
The E-Commerce Specialist will support the development, maintenance, and optimization of the company's e-commerce channels, including the company website, online marketplaces, and electronic data interchange (EDI) processes. This role works cross-functionally with marketing, sales, IT, and national account teams to ensure product accuracy, smooth ordering workflows, and consistent customer experience.
E-Commerce Specialist Responsibilities:
- Develop and maintain processes for updating product data, images, promotions and clearance items across e-commerce channels
- Manage online marketplace listings (e.g., Amazon Seller Central), ensuring accuracy, consistency, and compliance with platform requirements
- Collaborate with marketing and product management teams to maintain consistent product content across all digital platforms
- Support IT and sales teams in the implementation and upkeep of EDI processes for large accounts
- Coordinate with account managers to address pricing, compliance, and listing issues
- Monitor online channels for customer questions, reviews, and feedback; respond or route as appropriate
- Manage online inventory visibility and ensure product availability is represented accurately
- Write and edit product descriptions and digital content in partnership with marketing
- Serve as a communication point for order-related inquiries across e-commerce platforms
- Assist with data entry and system updates within ERP and CRM platforms
- Support additional tasks assigned by the Marketing or Sales leadership team
Requirements for E-Commerce Specialist:
- Associate's degree required; Bachelor's degree preferred
- 5+ years of experience working with e-commerce platforms in a business environment
- ERP experience preferred (SAGE X3 experience a plus)
- Familiarity with HTML, XML, and EDI tools
- Experience with Adobe Creative Suite is beneficial
- Self-motivated, proactive and able to work independently
- Strong understanding of e-commerce workflows, business processes and digital operations
- Hands-on experience with online marketplace platforms (Amazon Seller Central strongly preferred)
- Knowledge of EDI processes and basic website functionality
- Proficient in Microsoft Office Suite
- Strong written and verbal communication skills
- Ability to work cross-functionally and manage multiple priorities
Why This Opportunity:
- Join a growing manufacturing organization dedicated to improving digital customer experience
- Work cross-functionally with marketing, sales, product management, and IT
- Make a direct impact on online presence, product accuracy, and digital process improvement
- Stable, full-time position with opportunities to expand digital skills and responsibilities