Collections Specialist
Benesch Law, Cleveland, OH, United States
Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees – Benesch’s #1 asset. We are committed to providing the highest level of legal service to our clients while creating a positive work environment for our employees. Our firm continues to earn placement on Chicago and Cleveland’s Top Workplaces lists, Cleveland’s NorthCoast 99 Top Workplaces rankings, and the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for attracting and retaining top talent, offering a hybrid schedule, career development and growth opportunities, transparent and visible leadership, and a place where diversity, equity and inclusion are celebrated. The firm provides a full array of benefits, which can be viewed at www.mybeneschbenefits.com.
Position Summary We are proud to announce the opening for a
Collections Specialist
in our
Cleveland
office. This position is hybrid and offers work‑from‑home flexibility.
Do you thrive in a dynamic environment where your relationship‑building skills and financial acumen can make a tangible difference? This role is perfect for a natural problem solver with a background in accounting, finance, or business administration who is detail‑oriented and driven to achieve results. The Collections Specialist plays a key role in managing the collection of outstanding account receivables from our clients in a timely manner, partnering closely with attorneys and internal departments to improve aging performance, reduce write‑offs, and support overall cash flow objectives.
Essential Functions
Develop partnerships with the firm’s attorneys to increase the collection effort of their clients, reviewing receivable portfolio status, conducting routine aging reviews, and recommending appropriate collection strategies to improve outstanding balances.
Establish working relationships with assigned clients to review outstanding balances and resolve payment issues, providing requested documentation such as invoices, statements, and ledger balances.
Document and record collection activity and status using the firm’s collection system, scheduling follow‑ups, running daily receivable reports, and generating account statements as requested.
Investigate and analyze client payment history, billing trends, and portfolio aging to determine follow‑up levels and identify accounts at risk for escalation or write‑off, proactively recommending recovery strategies.
Partner with the Accounting Department to assist with the cash application process and review payments posted to client accounts to ensure accuracy and timely reconciliation.
Identify receivables that may be uncollectible and review with the Collections Manager for potential write‑offs, preparing supporting documentation and analysis of collection efforts when required.
Notify the Collections Manager and attorney of any invoice or balance being disputed by the client, coordinating resolution.
Collaborate with billing staff to ensure accuracy and timely transmittal of invoices, researching e‑billing statuses to facilitate resolution and partnering with the Billing Department to coordinate resolution.
Review and prepare analytical receivable reports, including aging movement and portfolio performance summaries, to support informed collection strategies.
Additional Responsibilities
Generate reports and assist the Director of Billing and Collection Services and the Collections Manager with special tasks as needed.
Perform other duties as assigned.
Confidentiality Due to the nature of your employment, various documents and information will come into your possession. These must be kept confidential at all times.
Qualifications The ideal candidate has three to five years of experience in collections, finance, accounting, or a similar discipline. An associate or bachelor’s degree is preferred but not mandatory; equivalent professional experience or active progress toward a degree will be considered. Prior law firm collections experience is strongly preferred. Candidates must possess strong analytical and problem‑solving skills, excellent communication abilities, and proven success managing accounts receivable portfolios. Proficiency in Microsoft Word and Excel is required; Aderant software experience is a plus. Candidates must be flexible to work overtime as needed.
The salary range for this position is $49,000 to $60,000 per year. Salary is based on market location and may vary depending on job‑related knowledge, skills, and experience. Full‑time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal opportunity employer and strongly values diversity. We solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. If you require a special assistance or accommodation during the application process due to a disability, please contact the Benesch Human Resources Department by phone at 216‑363‑4578 or email Christine Watson at cwatson@beneschlaw.com.
#J-18808-Ljbffr
Benesch is proud to be recognized for attracting and retaining top talent, offering a hybrid schedule, career development and growth opportunities, transparent and visible leadership, and a place where diversity, equity and inclusion are celebrated. The firm provides a full array of benefits, which can be viewed at www.mybeneschbenefits.com.
Position Summary We are proud to announce the opening for a
Collections Specialist
in our
Cleveland
office. This position is hybrid and offers work‑from‑home flexibility.
Do you thrive in a dynamic environment where your relationship‑building skills and financial acumen can make a tangible difference? This role is perfect for a natural problem solver with a background in accounting, finance, or business administration who is detail‑oriented and driven to achieve results. The Collections Specialist plays a key role in managing the collection of outstanding account receivables from our clients in a timely manner, partnering closely with attorneys and internal departments to improve aging performance, reduce write‑offs, and support overall cash flow objectives.
Essential Functions
Develop partnerships with the firm’s attorneys to increase the collection effort of their clients, reviewing receivable portfolio status, conducting routine aging reviews, and recommending appropriate collection strategies to improve outstanding balances.
Establish working relationships with assigned clients to review outstanding balances and resolve payment issues, providing requested documentation such as invoices, statements, and ledger balances.
Document and record collection activity and status using the firm’s collection system, scheduling follow‑ups, running daily receivable reports, and generating account statements as requested.
Investigate and analyze client payment history, billing trends, and portfolio aging to determine follow‑up levels and identify accounts at risk for escalation or write‑off, proactively recommending recovery strategies.
Partner with the Accounting Department to assist with the cash application process and review payments posted to client accounts to ensure accuracy and timely reconciliation.
Identify receivables that may be uncollectible and review with the Collections Manager for potential write‑offs, preparing supporting documentation and analysis of collection efforts when required.
Notify the Collections Manager and attorney of any invoice or balance being disputed by the client, coordinating resolution.
Collaborate with billing staff to ensure accuracy and timely transmittal of invoices, researching e‑billing statuses to facilitate resolution and partnering with the Billing Department to coordinate resolution.
Review and prepare analytical receivable reports, including aging movement and portfolio performance summaries, to support informed collection strategies.
Additional Responsibilities
Generate reports and assist the Director of Billing and Collection Services and the Collections Manager with special tasks as needed.
Perform other duties as assigned.
Confidentiality Due to the nature of your employment, various documents and information will come into your possession. These must be kept confidential at all times.
Qualifications The ideal candidate has three to five years of experience in collections, finance, accounting, or a similar discipline. An associate or bachelor’s degree is preferred but not mandatory; equivalent professional experience or active progress toward a degree will be considered. Prior law firm collections experience is strongly preferred. Candidates must possess strong analytical and problem‑solving skills, excellent communication abilities, and proven success managing accounts receivable portfolios. Proficiency in Microsoft Word and Excel is required; Aderant software experience is a plus. Candidates must be flexible to work overtime as needed.
The salary range for this position is $49,000 to $60,000 per year. Salary is based on market location and may vary depending on job‑related knowledge, skills, and experience. Full‑time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Benesch is an equal opportunity employer and strongly values diversity. We solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. If you require a special assistance or accommodation during the application process due to a disability, please contact the Benesch Human Resources Department by phone at 216‑363‑4578 or email Christine Watson at cwatson@beneschlaw.com.
#J-18808-Ljbffr