
Customer Service Representative
Level Up USA, Cincinnati, OH, United States
We are hiring a full time Customer Service Representative to join our team in Cincinnati, OH. The ideal candidate will be creative, an excellent problem solver and will use those skills to implement various business development and sales strategies.
Customer Representative Skills:
Able to effectively build rapport with clients from key accounts
Good with numbers
Able to provide quality leadership to a large team of salespeople
Strong communication and interpersonal skills
Creative talents and the ability to solve tough problems
In-depth knowledge of the industry and its current events
The ability to handle pressure and meet deadlines
Skill in prioritizing obligations
Excellent time management and organization
Customer Service Representative Responsibilities:
Working with our Marketing team on various events
Interacting with clients and customers on a daily basis
Identifying new sales leads
Pitching products and/or services
Maintaining fruitful relationships with existing customers
When it comes to team leadership, day-to-day duties Customer Service Representative tasks typically include:
Coach and train junior staff members on POS and SOPs
Contacting potential clients to establish rapport
Working on new marketing initiatives
Attending conferences and sales and marketing events
When it comes to the challenge of actually selling, other typical duties include:
Preparing presentations and sales displays
Contacting clients to inform them about new developments in the company's products
Developing quotes and proposals
Maintaining client relationships to boost retention
Developing sales goals for the team and ensuring they are met
Training personnel and helping team members develop their skills
Level Up USA is an equal opportunity employer. Interested in your next career move? Please submit your resumé to apply!
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