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Omnichannel Retail Service Manager

The Michael's Companies, Irving, TX, United States


A leading arts and crafts retailer is seeking a Customer Service Manager to enhance customer experiences and manage front-end operations. Responsibilities include training staff, ensuring compliance with company policies, and achieving KPIs while delivering excellent service. The role requires strong leadership skills, retail management experience, and a commitment to customer satisfaction. This is a full-time position based in Irving, Texas, offering a competitive salary range of $16.00 - $22.20 per hour. #J-18808-Ljbffr