Housing Specialist (56816)
Phoenix House, New York, NY, United States
The Housing Specialist is responsible for addressing the housing needs of clients residing in Phoenix Houses of NY/LI. The Housing Specialist assists clients as they transition from rehabilitation to permanent housing. They identify permanent housing options, develop and maintain a database of housing resources, conduct individual sessions and support groups around housing issues, and provide referrals, advocacy, follow‑up, and assistance with housing applications. The Housing Specialist also develops partnerships with government and community agencies to help increase clients’ access to meaningful housing.
Essential Duties and Responsibilities
Assess clients’ eligibility for government‑financed housing programs, including subsidies and benefit programs.
Assist clients to secure and complete applications for permanent housing.
Identify and help clients obtain relevant documents needed for applications for permanent housing.
Provide individual counseling, advocacy, and support to clients.
Develop and facilitate educational workshops and groups focused on housing (including available housing resources, apartment search techniques, mock interviews, and other best practices).
Develop and maintain a database of resources, including a listing of brokers, landlords, and management companies.
Engage in community outreach efforts to identify housing opportunities.
Develop and maintain relationships with government partners and supportive community‑based organizations.
Participate in team meetings, case conferences, and meetings with prospective brokers and landlords.
Participate in monthly staff meetings and weekly supervision.
Competencies (KSA’s)
Ethical Practices
Judgment
Relationship Management
Emotional Intelligence
Empathy
Professional Boundaries
Global and Cultural Awareness
Critical Evaluation
Problem Solving
Decision Making
Communication
Teamwork
Crisis Management
Technical Capacity
Qualifications Required Education
High School Diploma or equivalent
License / Certification
Credentialed Alcoholism and Substance Abuse Counselor (CASAC) in good standing
Required Experience
Minimum one year in a behavioral health / substance use disorder treatment program
Work Environment
This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Physical Demands
Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.
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Essential Duties and Responsibilities
Assess clients’ eligibility for government‑financed housing programs, including subsidies and benefit programs.
Assist clients to secure and complete applications for permanent housing.
Identify and help clients obtain relevant documents needed for applications for permanent housing.
Provide individual counseling, advocacy, and support to clients.
Develop and facilitate educational workshops and groups focused on housing (including available housing resources, apartment search techniques, mock interviews, and other best practices).
Develop and maintain a database of resources, including a listing of brokers, landlords, and management companies.
Engage in community outreach efforts to identify housing opportunities.
Develop and maintain relationships with government partners and supportive community‑based organizations.
Participate in team meetings, case conferences, and meetings with prospective brokers and landlords.
Participate in monthly staff meetings and weekly supervision.
Competencies (KSA’s)
Ethical Practices
Judgment
Relationship Management
Emotional Intelligence
Empathy
Professional Boundaries
Global and Cultural Awareness
Critical Evaluation
Problem Solving
Decision Making
Communication
Teamwork
Crisis Management
Technical Capacity
Qualifications Required Education
High School Diploma or equivalent
License / Certification
Credentialed Alcoholism and Substance Abuse Counselor (CASAC) in good standing
Required Experience
Minimum one year in a behavioral health / substance use disorder treatment program
Work Environment
This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
Physical Demands
Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.
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