Bilingual Help Desk Analyst - Part-Time (CMS)

A leading technology firm is seeking a bilingual (English/Spanish) part-time Tier 1 Customer Support Analyst in Baltimore, MD. The role involves delivering high-quality support, resolving inquiries via phone and email, and adhering to established workflows. Ideal candidates should have customer service experience and the ability to obtain U.S. Federal clearance. This position supports the Center for Medicare & Medicaid Services and requires adaptability in a fast-paced environment. #J-18808-Ljbffr