Associate Auto Adjuster
RAM Mutual Insurance Company, Esko, MN, United States
RAM is seeking to add to our talented team of Auto Claims Adjusters. Our auto adjusters play a critical role in investigating claims, determining liability, confirming coverage, determining the value of damages, and resolving claims which may include paying, settling or denying claims. Auto adjusters also play an important customer service role in explaining policy coverage and serving as the primary point of contact for insureds throughout the claims process. This role will primarily focus on auto adjusting with cross training to support other areas as needed. Position level and compensation may vary according to qualifications and experience and provide ample opportunities for advancement.
North Dakota and/or Minnesota auto adjusting experience is highly desirable.
Qualifications
Effective time management and prioritization skills to meet established deadlines
Effective interpersonal skills to develop productive relationships and provide exceptional customer service
Excellent written and verbal communication skills
Strong analytical, organizational, and multi-tasking skills in order to handle multiple and varied claims tasks
Strong computer skills; proficient use of Microsoft Office programs and ability to learn Company-specific computer programs.
Strong problem-solving skills and the ability to work independently as well as part of a team
Desired Minimum Qualifications
Associate's Degree or an equivalent combination of education and insurance industry experience
Two or more years of prior customer service experience, preferably including phone-based customer service
Prior insurance industry experience; preferable in Property & Casualty claims and/or insurance
Prior auto claims experience in North Dakota and Minnesota strongly desired.
Interest and ability to pursue industry education/certification(s) offered by The Institutes
Experience in insurance or customer service is advantageous but not mandatory
Why you should apply RAM's culture is built on our shared values of collaborative spirit, progress for purpose, and dedication to deliver. Our values guide our day-to-day work and the way we show up for our customers and each other.They influence how we hold ourselves accountable, recognize and reward performance, and make employment decisions.
Our Values We build success through teamwork and trust knowing we accomplish more together.
Progress for Purpose We believe growth and innovation should always serve something greater.
Dedicated to Deliver We are committed to helping our people, partners, and communities thrive and work with determination and integrity to turn goals into results and promises into performance.
We recognize that our employee are our greatest asset. We take great pride in providing challenging and rewarding career opportunities and exceptional benefits. In addition to a great culture and a casual work environment, our employees enjoy competitive salaries as well as:
A comprehensive benefits package including medical, dental and life insurance, flexible spending accounts, life insurance, short and long-term disability, Paid Time Off (PTO), paid parental leave, a generous 401(k) match (2x employee's contribution of 1-5%), profit sharing and more.
Growth Opportunities RAM encourages employees to continue to grow and develop and offers enjoy excellent advancement opportunities. RAM invests in employee development by covering all expenses for those who choose to enroll in educational courses through the Institutes.
Flexibility and Work-Life Balance We encourage our employees to maintain a healthy work-life balance by offering flex scheduling, 37.5 hour work weeks, paid parental leave, and a generous time off program.
Casual Work Environment Our employees enjoy a relaxed work environment with our "Dress for your Day" dress code where jeans are acceptable most days.
Sound like a good fit? We'd love to hear from you; click apply now! Compensation $24.00 - $26.00 per hour, depending on qualifications
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North Dakota and/or Minnesota auto adjusting experience is highly desirable.
Qualifications
Effective time management and prioritization skills to meet established deadlines
Effective interpersonal skills to develop productive relationships and provide exceptional customer service
Excellent written and verbal communication skills
Strong analytical, organizational, and multi-tasking skills in order to handle multiple and varied claims tasks
Strong computer skills; proficient use of Microsoft Office programs and ability to learn Company-specific computer programs.
Strong problem-solving skills and the ability to work independently as well as part of a team
Desired Minimum Qualifications
Associate's Degree or an equivalent combination of education and insurance industry experience
Two or more years of prior customer service experience, preferably including phone-based customer service
Prior insurance industry experience; preferable in Property & Casualty claims and/or insurance
Prior auto claims experience in North Dakota and Minnesota strongly desired.
Interest and ability to pursue industry education/certification(s) offered by The Institutes
Experience in insurance or customer service is advantageous but not mandatory
Why you should apply RAM's culture is built on our shared values of collaborative spirit, progress for purpose, and dedication to deliver. Our values guide our day-to-day work and the way we show up for our customers and each other.They influence how we hold ourselves accountable, recognize and reward performance, and make employment decisions.
Our Values We build success through teamwork and trust knowing we accomplish more together.
Progress for Purpose We believe growth and innovation should always serve something greater.
Dedicated to Deliver We are committed to helping our people, partners, and communities thrive and work with determination and integrity to turn goals into results and promises into performance.
We recognize that our employee are our greatest asset. We take great pride in providing challenging and rewarding career opportunities and exceptional benefits. In addition to a great culture and a casual work environment, our employees enjoy competitive salaries as well as:
A comprehensive benefits package including medical, dental and life insurance, flexible spending accounts, life insurance, short and long-term disability, Paid Time Off (PTO), paid parental leave, a generous 401(k) match (2x employee's contribution of 1-5%), profit sharing and more.
Growth Opportunities RAM encourages employees to continue to grow and develop and offers enjoy excellent advancement opportunities. RAM invests in employee development by covering all expenses for those who choose to enroll in educational courses through the Institutes.
Flexibility and Work-Life Balance We encourage our employees to maintain a healthy work-life balance by offering flex scheduling, 37.5 hour work weeks, paid parental leave, and a generous time off program.
Casual Work Environment Our employees enjoy a relaxed work environment with our "Dress for your Day" dress code where jeans are acceptable most days.
Sound like a good fit? We'd love to hear from you; click apply now! Compensation $24.00 - $26.00 per hour, depending on qualifications
#J-18808-Ljbffr