Property Claims Administrator ($27.88 - $37.07)
Irvine Company, Irvine, CA, United States
The Claims Administrator is responsible for investigating and managing all incoming property and pollution incidents. This role involves evaluating incidents and claims to ensure they are handled in accordance with internal policies and procedures, providing crucial support to the Environmental team, Legal & Risk Management, and onsite teams.
Key Responsibilities
Review and investigate all incoming incidents evaluating loss facts to determine the appropriate insurance coverage
Provides claim handling in Riskonnect and Salesforce systems in accordance with established procedures throughout the claim life cycle to ensure file quality, timely claim analysis, and communication with claimants.
Initial review of remediation incident scope of work for quality assurance
Review basics facts of the loss
Confirm scope aligns with incident
Ensure proper photo evidence provided
Effectively exercises sound judgment and decision making to analyze claims and provide recommendations.
Reviews claim files for adherence to quality standards and trend analysis.
Investigate and identify files that may have subrogation potential by connecting with onsite team members and corporate teams (EHS Project Managers) to determine if there are any at-fault third parties.
Identify files that have no insurable coverage and provide onsite teams with support in coding repairs to the appropriate coverage or COE accounts.
Identify files that may have been incorrectly reported and provide feedback to improve incident reporting to onsite team and corporate teams.
Minimum Qualifications / Other Expectations Education & Experience
Bachelor’s degree or equivalent.
1 - 3 years of relevant experience
Other
Strong analytical, coaching, and facilitation skills.
Strong oral and written communication skills.
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Key Responsibilities
Review and investigate all incoming incidents evaluating loss facts to determine the appropriate insurance coverage
Provides claim handling in Riskonnect and Salesforce systems in accordance with established procedures throughout the claim life cycle to ensure file quality, timely claim analysis, and communication with claimants.
Initial review of remediation incident scope of work for quality assurance
Review basics facts of the loss
Confirm scope aligns with incident
Ensure proper photo evidence provided
Effectively exercises sound judgment and decision making to analyze claims and provide recommendations.
Reviews claim files for adherence to quality standards and trend analysis.
Investigate and identify files that may have subrogation potential by connecting with onsite team members and corporate teams (EHS Project Managers) to determine if there are any at-fault third parties.
Identify files that have no insurable coverage and provide onsite teams with support in coding repairs to the appropriate coverage or COE accounts.
Identify files that may have been incorrectly reported and provide feedback to improve incident reporting to onsite team and corporate teams.
Minimum Qualifications / Other Expectations Education & Experience
Bachelor’s degree or equivalent.
1 - 3 years of relevant experience
Other
Strong analytical, coaching, and facilitation skills.
Strong oral and written communication skills.
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