Payment Processing / Loan Servicing Specialist (Auto Finance)
TEKsystems, Lake Forest, CA, United States
Location: Foothill Ranch, CA
Position Type: Full-Time
Industry: Auto Finance / Loan Servicing
Job Summary We are seeking a detail-oriented Payment Processing / Loan Servicing Specialist to support accurate and timely application of loan payments within our servicing system. This role plays a critical part in maintaining loan account balances, coordinating with internal teams, and ensuring compliance with servicing, ACH, and reconciliation standards. Auto lending experience is strongly preferred; mortgage servicing experience will also be considered.
Key Responsibilities
Maintain accurate loan account balances and amortization schedules following payment activity
Apply all payments (check, ACH, lockbox, recurring) timely and accurately according to designated payment distribution
Process and deposit check payments in a timely and accurate manner
Perform daily reconciliation of payments from all sources and distribute reports within internal service level agreements (SLAs)
Apply and manage lockbox payments within the servicing system
Reverse and reapply payments when necessary
Work unapplied payments queues and ensure proper application
Coordinate with Loan Servicing, Collections, Customer Service, and IT teams to resolve payment discrepancies, disputes, and account corrections
Assist with payoff quotes ensuring all payments are accurately reflected prior to calculation
Support escrow, insurance, fee adjustments, loan modifications, unwinds, and net funds processing
Waive fees according to company policy
Set up and maintain recurring payment schedules in the servicing system
Review ACH setup reports to ensure same‑day ACH payments are processed correctly
Review NSF fee reports to confirm proper fee assessments
Retrieve incoming mail and distribute to appropriate teams
Support month-end processing and ensure account data accuracy
Required Skills & Experience
1–3 years of experience in payment processing or loan servicing
Auto finance experience strongly preferred; mortgage servicing experience will be considered
Intermediate knowledge of NACHA rules and ACH processing standards
Strong understanding of loan servicing systems and payment application processes
Experience working with CRM and servicing platforms
Exceptional attention to detail and accuracy
Ability to multi-task, prioritize, and manage time effectively in a fast‑paced environment
Strong communication and organizational skills
Proven track record of meeting or exceeding performance expectations
Job Type & Location Contract to Hire position based out of Lake Forest, CA.
Pay And Benefits The pay range for this position is $19.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in Lake Forest, CA.
Application Deadline: This position is anticipated to close on Mar 28, 2026.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
Equal Opportunity Employment Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Position Type: Full-Time
Industry: Auto Finance / Loan Servicing
Job Summary We are seeking a detail-oriented Payment Processing / Loan Servicing Specialist to support accurate and timely application of loan payments within our servicing system. This role plays a critical part in maintaining loan account balances, coordinating with internal teams, and ensuring compliance with servicing, ACH, and reconciliation standards. Auto lending experience is strongly preferred; mortgage servicing experience will also be considered.
Key Responsibilities
Maintain accurate loan account balances and amortization schedules following payment activity
Apply all payments (check, ACH, lockbox, recurring) timely and accurately according to designated payment distribution
Process and deposit check payments in a timely and accurate manner
Perform daily reconciliation of payments from all sources and distribute reports within internal service level agreements (SLAs)
Apply and manage lockbox payments within the servicing system
Reverse and reapply payments when necessary
Work unapplied payments queues and ensure proper application
Coordinate with Loan Servicing, Collections, Customer Service, and IT teams to resolve payment discrepancies, disputes, and account corrections
Assist with payoff quotes ensuring all payments are accurately reflected prior to calculation
Support escrow, insurance, fee adjustments, loan modifications, unwinds, and net funds processing
Waive fees according to company policy
Set up and maintain recurring payment schedules in the servicing system
Review ACH setup reports to ensure same‑day ACH payments are processed correctly
Review NSF fee reports to confirm proper fee assessments
Retrieve incoming mail and distribute to appropriate teams
Support month-end processing and ensure account data accuracy
Required Skills & Experience
1–3 years of experience in payment processing or loan servicing
Auto finance experience strongly preferred; mortgage servicing experience will be considered
Intermediate knowledge of NACHA rules and ACH processing standards
Strong understanding of loan servicing systems and payment application processes
Experience working with CRM and servicing platforms
Exceptional attention to detail and accuracy
Ability to multi-task, prioritize, and manage time effectively in a fast‑paced environment
Strong communication and organizational skills
Proven track record of meeting or exceeding performance expectations
Job Type & Location Contract to Hire position based out of Lake Forest, CA.
Pay And Benefits The pay range for this position is $19.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in Lake Forest, CA.
Application Deadline: This position is anticipated to close on Mar 28, 2026.
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
Equal Opportunity Employment Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr