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Account Sales Manager

Ricoh USA, Inc., Atlanta, GA, United States


The Account Manager New Business is a growth-focused sales professional responsible for acquiring new midmarket customers and taking market share from competitors. This role is accountable for net-new logo acquisition, competitive displacement, and expansion of Ricoh solutions within newly acquired accounts.

The Account Manager New Business operates as a front-line hunter, proactively identifying, engaging, and converting midmarket prospects by deeply understanding their business challenges, competitive landscape, and digital transformation priorities.

Job Duties and Responsibilities

Own net-new customer acquisition within the assigned midmarket territory

Proactively displace incumbent competitors through value-based selling and strategic account targeting

Build and manage a robust prospect pipeline through outbound prospecting, referrals, and marketing-driven leads

Conduct consultative discovery to uncover unmet customer needs and business challenges

Position Ricoh solutions as differentiated alternatives that deliver measurable business outcomes

Deliver compelling presentations to decision-makers both virtually and in person

Collaborate with internal partners to win competitive opportunities

Key Performance Indicators (KPIs)

Pipeline coverage and pipeline creation

Average deal size and sales cycle velocity

Share-of-wallet growth within newly acquired accounts

Qualifications

Bachelor’s degree or equivalent experience required

3+ years of new business sales experience in a hunting role

Demonstrated success winning competitive deals

Experience selling IT, software, or technology-enabled services preferred

Strong business acumen and consultative selling skills

Knowledge, Skills, and Abilities

Hunter mindset with strong prospecting discipline

Competitive selling and objection-handling skills

Ability to influence and build relationships with decision-makers

Excellent communication and presentation skills

High learning agility and adaptability

Working Conditions Hybrid role requiring the ability to be in person with customers most days. Work is primarily sedentary with standard physical and mental demands typical of a professional sales role.

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