Community Engagement Coordinator
Cohere, Bluffton, SC, United States
Summary
The Community Engagement Coordinator is a key forward-facing role in delivering outstanding customer experience and actively supporting the values, vision, and philosophies of the company to stakeholders of our community. The Coordinator sets the tone for customer service and stakeholder interactions and models the qualities of neighborliness and inclusion.
Description Company: Cohere Life, Inc. Job Description as of 3/11/26 Title: Community Engagement Coordinator FLSA Status: Full-time Non-Exempt Reports to: Community Life Director Location: Bluffton, South Carolina
The Coordinator supports and manages the administrative duties of the Community Life team, assists in the coordination and management of facility needs, and cultivates stakeholder engagement. As an integral member of the team, the Coordinator contributes to the success of events, programs, and resident engagement experiences designed to create a sense of community and lifestyle that sets our community apart.
SCOPE
Assist in the development and implementation of community events, community programs, and other activities supporting our commitment to innovative community-building initiatives.
Coordinate annual engagement calendar to support Community Engagement activities.
Provide customer service with a friendly and caring approach, addressing residents who may not follow policies and managing escalated situations with composure and professionalism.
Maintain community engagement calendar and proactively alert Manager(s) to scheduling conflicts.
Contribute to the execution of community strategic plans and budgets.
Support delivery of engagement programs and events inclusive of welcome, volunteer, club and group programs and signature events.
Maintain community records in cloud-based storage files.
Inform upcoming resident communications with current program and event information, manage event registration and calendar systems, and informational/reference materials.
Help monitor, evaluate, and maintain community website content pages as required.
Provide customer support to Community residents as needed.
Work collaboratively with the broader Cohere Community Life team and colleagues to identify and implement best practices to ensure efficiencies of scale.
ATTRIBUTES Key attributes for a successful Community Engagement Coordinator include the following capabilities, qualifications, and performance skills.
Qualifications
Ability to foster a collaborative environment when serving both internal and external customers.
Excellent verbal, written and personal communication skills.
Excellent conflict resolution and troubleshooting skills.
Conscientious and dependable work ethic and attention to detail.
Organization, prioritization, follow-up, and time management skills.
Ability to keep the organization’s vision and values at the forefront of decision-making.
Ability to establish and convey a sense of purpose in alignment with the values of Cohere.
Innovative and creative problem solving using a “win‑win” approach.
Able to ask for help when needed.
Possess initiative to think, reason and make independent and effective decisions.
Able to work independently and in a team environment.
Outstanding customer service skills, including genuine care for making resident and stakeholder interactions positive.
Professional demeanor with enthusiastic, positive, and professional attitude.
Strong project management and leadership skills.
Ability to demonstrate flexibility.
KNOWLEDGE | MINIMUM QUALIFICATIONS
Preferred possession of a bachelor’s degree in hospitality, event management, marketing, communications, recreation or similar field with demonstrable transferable skills.
A minimum of 1 year’s experience planning and/or coordinating events and/or programs.
1–2 years of professional experience with relevant transferable skills.
Experience of one to three years in customer service and working in a professional environment required.
Preferred a minimum of 1 year of experience working with volunteers, organization members or similar stakeholder groups.
Effective communication, motivation, cooperation, and conflict resolution.
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook.
Experience working in a master‑planned community or other residential community setting is highly desirable.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work a flexible schedule, including weekends, some evenings and holidays.
Provide one's own transportation for off‑site programs, meetings with partners, picking up necessary supplies, etc.; must have a current driver’s license and an acceptable driving record.
Frequently lift and/or move up to 30 pounds and be on feet for extended periods.
OPERATING PRINCIPALS
Instill a sense of fun and enthusiasm into everything we do for the community.
Encourage dynamic collaboration between municipalities, school districts, arts organizations, and other community groups, leveraging combined talents, energies and resources for the benefit of all community stakeholders.
Exercise tact, diplomacy and fair‑mindedness in all interactions while providing exceptional customer‑service.
Work collaboratively with the community to promote a governance style based on inclusiveness, mutual respect, consensus‑building and responsiveness to changing needs and opportunities.
Strive to sustain a level of community maintenance that is simply the finest available anywhere.
Promote compliance with community rules through education, communication and building grassroots support.
Embrace the vision, goals and aspirations of Cohere.
Job Type Full‑time
Pay $20 to $22 per hour; 40 hours per week
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Equal Opportunity Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Note Once an adequate number of qualified candidates have been identified, the job posting may be withdrawn or closed.
#J-18808-Ljbffr
Description Company: Cohere Life, Inc. Job Description as of 3/11/26 Title: Community Engagement Coordinator FLSA Status: Full-time Non-Exempt Reports to: Community Life Director Location: Bluffton, South Carolina
The Coordinator supports and manages the administrative duties of the Community Life team, assists in the coordination and management of facility needs, and cultivates stakeholder engagement. As an integral member of the team, the Coordinator contributes to the success of events, programs, and resident engagement experiences designed to create a sense of community and lifestyle that sets our community apart.
SCOPE
Assist in the development and implementation of community events, community programs, and other activities supporting our commitment to innovative community-building initiatives.
Coordinate annual engagement calendar to support Community Engagement activities.
Provide customer service with a friendly and caring approach, addressing residents who may not follow policies and managing escalated situations with composure and professionalism.
Maintain community engagement calendar and proactively alert Manager(s) to scheduling conflicts.
Contribute to the execution of community strategic plans and budgets.
Support delivery of engagement programs and events inclusive of welcome, volunteer, club and group programs and signature events.
Maintain community records in cloud-based storage files.
Inform upcoming resident communications with current program and event information, manage event registration and calendar systems, and informational/reference materials.
Help monitor, evaluate, and maintain community website content pages as required.
Provide customer support to Community residents as needed.
Work collaboratively with the broader Cohere Community Life team and colleagues to identify and implement best practices to ensure efficiencies of scale.
ATTRIBUTES Key attributes for a successful Community Engagement Coordinator include the following capabilities, qualifications, and performance skills.
Qualifications
Ability to foster a collaborative environment when serving both internal and external customers.
Excellent verbal, written and personal communication skills.
Excellent conflict resolution and troubleshooting skills.
Conscientious and dependable work ethic and attention to detail.
Organization, prioritization, follow-up, and time management skills.
Ability to keep the organization’s vision and values at the forefront of decision-making.
Ability to establish and convey a sense of purpose in alignment with the values of Cohere.
Innovative and creative problem solving using a “win‑win” approach.
Able to ask for help when needed.
Possess initiative to think, reason and make independent and effective decisions.
Able to work independently and in a team environment.
Outstanding customer service skills, including genuine care for making resident and stakeholder interactions positive.
Professional demeanor with enthusiastic, positive, and professional attitude.
Strong project management and leadership skills.
Ability to demonstrate flexibility.
KNOWLEDGE | MINIMUM QUALIFICATIONS
Preferred possession of a bachelor’s degree in hospitality, event management, marketing, communications, recreation or similar field with demonstrable transferable skills.
A minimum of 1 year’s experience planning and/or coordinating events and/or programs.
1–2 years of professional experience with relevant transferable skills.
Experience of one to three years in customer service and working in a professional environment required.
Preferred a minimum of 1 year of experience working with volunteers, organization members or similar stakeholder groups.
Effective communication, motivation, cooperation, and conflict resolution.
Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook.
Experience working in a master‑planned community or other residential community setting is highly desirable.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
Work a flexible schedule, including weekends, some evenings and holidays.
Provide one's own transportation for off‑site programs, meetings with partners, picking up necessary supplies, etc.; must have a current driver’s license and an acceptable driving record.
Frequently lift and/or move up to 30 pounds and be on feet for extended periods.
OPERATING PRINCIPALS
Instill a sense of fun and enthusiasm into everything we do for the community.
Encourage dynamic collaboration between municipalities, school districts, arts organizations, and other community groups, leveraging combined talents, energies and resources for the benefit of all community stakeholders.
Exercise tact, diplomacy and fair‑mindedness in all interactions while providing exceptional customer‑service.
Work collaboratively with the community to promote a governance style based on inclusiveness, mutual respect, consensus‑building and responsiveness to changing needs and opportunities.
Strive to sustain a level of community maintenance that is simply the finest available anywhere.
Promote compliance with community rules through education, communication and building grassroots support.
Embrace the vision, goals and aspirations of Cohere.
Job Type Full‑time
Pay $20 to $22 per hour; 40 hours per week
Benefits
401(k)
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
Equal Opportunity Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Note Once an adequate number of qualified candidates have been identified, the job posting may be withdrawn or closed.
#J-18808-Ljbffr