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Leasing Consultant

Mission Rock Residential, LLC, Salt Lake City, UT, United States


Description As the Leasing Consultant, you have the opportunity to play a pivotal role in shaping our residents' experience by guiding them through the leasing and renting process with professionalism and enthusiasm. You'll be at the forefront of creating and maintaining a welcoming environment, showcasing our community’s unique features, and helping prospective residents find their next apartment home.

Job Type Full‑time

Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can have a positive impact on our resident and team member experience.

Are you ready to make an impact? Compensation includes pay and so much more here at Mission Rock.

Benefits

Career advancement and learning opportunities

Bonus opportunity

13 paid holidays, including a Personal Wellness Day & Volunteer Day

Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*

Housing discount opportunity

401(k) with company match

Medical, Dental, and Vision insurance plans

Employer‑sponsored short‑term & long‑term disability plans

Company‑paid life insurance

Health savings account with employer contribution

Flexible spending account

Voluntary benefits

Employee Assistance Program (EAP)

Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state‑specific requirements.

Compensation Range The expected compensation range for this position is $17.00 - $19.00, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Day‑to‑Day Responsibilities Leasing Consultants are people‑centric individuals passionate about customer service. Mission Rock's customer service expectations center around connecting with our customers.

Provide exceptional service to current residents related to their overall renting experience, including leases, maintenance, engagement, and questions.

Maintain meaningful and effective communication (emails, phone calls, social media, and in‑person conversations) that adhere to Mission Rock’s expectations.

Lease and pre‑lease apartment homes, including understanding lease requirements and meeting compliance expectations.

Provide tours of the community in diverse weather conditions.

Ensure the quality of the community and apartment homes is ready to showcase daily.

Preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc.

Assist and engage with retention, resident parties, and renewals.

Collaborate with fellow team members.

Requirements

Strong customer service and communication skills, with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members.

Strong organizational and time‑management skills.

Enthusiasm to empathize, collaborate, and engage with others.

Desire to improve the lives of those around you.

1–2 years of customer service or sales experience.

Adherence to Fair Housing best practices.

Basic computer skills, including familiarity with Microsoft Suite.

Aptitude to being solution‑oriented.

Property Management skills/experience preferred.

High School diploma or equivalent.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Equal Employment Opportunity We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

Application Deadline Application deadline 4/18/26 if a candidate is not selected by that date later applications may be considered.

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