Sr. Director, Product Safety and Technical Compliance Job at Peloton in New York

The Senior Director, Technical Product Safety & Regulatory Compliance leads Peloton's global Technical Product Safety organization, ensuring our products meet the highest standards of safety, quality, and regulatory compliance-while delivering exceptional member experiences. This role is accountable for defining and executing a comprehensive global product safety and regulatory compliance strategy aligned with Peloton's long-term growth objectives. The Senior Director will shape organizational design, manage budgets, and drive continuous improvement, building scalable processes and systems that enable innovation across Peloton's connected fitness portfolio. Partnering closely with leaders across Quality, Engineering, Supply Chain Operations, Product Management, Member Support, Customer Experience, and other cross-functional teams, this role serves as a trusted advisor and technical authority on all product safety matters. This position reports directly to the VP, Global Quality and Product Safety & Regulatory Compliance. Serve as the senior technical authority and escalation leader for product safety investigations, incidents, and member-impacting events in close partnership with cross-functional teams Lead the Product Investigation Council, ensuring timely, rigorous, and data-driven decision-making Proactively identify, assess, prioritize, and mitigate product safety risks across the product portfolio Define and implement the vision, strategy, and operating model for a comprehensive Global Technical Product Safety and Regulatory Compliance program Partner with Quality, Operations, Engineering, Product Management, and Customer Experience leaders to ensure end-to-end product safety and compliance across the full product lifecycle Establish governance frameworks to monitor product safety risks, define corrective actions, and lead technical investigations Ensure all critical product safety processes are clearly defined, documented, and operating in a sustained state of control Build and sustain a closed-loop problem-solving system emphasizing root cause analysis and corrective/preventive actions (CAPA) Drive continuous improvement by identifying systemic product, process, and organizational improvement opportunities Define and execute product safety and regulatory compliance priorities aligned with business objectives Review, approve, and guide changes to products, processes, and documentation that may impact product safety Represent Peloton in external standards and regulatory forums, including UL, EN, ASTM, and other relevant bodies Maintain deep expertise in global product safety regulations, standards, certifications, and compliance requirements applicable to connected fitness and consumer products 7+ years of leadership experience in Product Safety, Regulatory Compliance and/or Quality ~ Bachelor's degree in Engineering (advanced degree preferred) ~ Demonstrated success developing and executing product safety and regulatory compliance strategies at scale ~ Strong expertise in structured problem-solving methodologies, including 8D and similar tools ~ Familiarity with product risk management, regulatory reporting, and agency engagement (e.g., CPSC, EU Safety Gate/RAPEX, or similar authorities) is a plus ~ Experience partnering with external manufacturers, suppliers, and testing laboratories to ensure compliance and continuous improvement is a plus ~ Strong understanding of Design for Safety principles, hazard analysis methodologies (e.g., FMEA, fault tree analysis), and risk-based decision-making is a plus The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. Our base salary is just one component of Peloton's competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits. As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. Medical, dental and vision insurance ~ Generous paid time off policy ~ Short-term and long-term disability ~ Access to mental health services ~401k, tuition reimbursement and student loan paydown plans ~ Employee Stock Purchase Plan ~ Child care and family care discounts ~ Free access to Peloton Digital App and apparel and product discounts ~ Commuter benefits and Citi Bike Discount ~ PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.