Service Desk Analyst - Frontline IT Support & IAM

A school district client is seeking a Service Desk Analyst to provide Tier 1 technical support for district users. Responsibilities include resolving tier 1 and 2 tickets, troubleshooting technology issues, and ensuring service quality through excellent customer service. The ideal candidate should have an Associate's Degree in a relevant field, along with 3+ years of customer service experience and troubleshooting skills on Windows and Chrome OS. #J-18808-Ljbffr