Audit Director Quality Assurance Improvement Program - Issue Management
SunTrust Investment Services, Inc., Charlotte, NC, United States
Truist Audit Services QAIP Director
Truist Audit Services QAIP Director leads critical elements of the Truist Audit Services Professional Practices methodology and framework, ensuring the internal audit function operates in conformance with IIA Standards, regulatory expectations, and enterprise risk management objectives. This role owns the quality assurance work related to the issue management portfolio and provides independent oversight, effective challenge, and reporting related to audit and regulatory issues while advancing a modern, efficient, and risk-focused quality assurance program that strengthens audit quality across the organization. This leader also plays a key role in evolving the audit function into a proactive risk partner by identifying systemic and thematic risk trends, improving the flow of actionable information to management, and enabling scalable oversight processes supported by analytics and emerging technologies including AI. Essential Duties and Responsibilities Lead ongoing and periodic quality assurance reviews in accordance with IIA Standards and regulatory guidance. Drive consistency in audit methodology and adherence to audit professional practices. Support external quality assessments and regulatory examinations. Help enable adoption of AI-assisted auditing capabilities through defined governance and quality controls. Establish and manage a comprehensive, dynamic audit assurance program for assigned business units (BU). Supervise and coordinate audit activities to ensure all assigned responsibilities are performed in a high-quality manner and on a timely basis. Directly manage a team of audit professionals and assume responsibility for the overall coordination and successful completion of a dynamic audit plan for assigned BUs. Effectively lead and manage resources to ensure performance measures and metrics are established and met. Provide leadership in the coaching and development of staff. Proactively develop and maintain mutually beneficial working relationships with senior management of assigned BUs. Supervise and participate in the planning, scoping and execution of audit activities within the framework established by the department's policies and audit methodology. Comprehensively analyze assigned BUs existing systems, processes and controls to determine the adequacy of the design and operating effectiveness of internal controls. Ensure compliance with laws, regulations, and corporate policies. Identify and evaluate risks present in BU coverage areas. Serve as an audit subject matter expert for assigned BUs, and continually monitor trends and developments in the auditing profession and banking industry. Qualifications Required Qualifications: Bachelor's degree in finance, economics, or business-related field, or equivalent education and related training or experience. Ten years of progressive audit, risk, or examiner experience with a significant portion in the financial services industry, preferably with a large financial services firm. Demonstrated comprehensive knowledge of banking, risk management, and audit practices, with the ability to understand the broader risk. Excellent leadership abilities, decision making, and critical thinking skills. Strong verbal and written communication skills with the ability to effectively communicate with senior management and other stakeholders. Appropriate professional certification, such as, but not limited to, Certified Internal Auditor, Certified Information Systems Auditor, or Certified Public Accountant. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
Truist Audit Services QAIP Director leads critical elements of the Truist Audit Services Professional Practices methodology and framework, ensuring the internal audit function operates in conformance with IIA Standards, regulatory expectations, and enterprise risk management objectives. This role owns the quality assurance work related to the issue management portfolio and provides independent oversight, effective challenge, and reporting related to audit and regulatory issues while advancing a modern, efficient, and risk-focused quality assurance program that strengthens audit quality across the organization. This leader also plays a key role in evolving the audit function into a proactive risk partner by identifying systemic and thematic risk trends, improving the flow of actionable information to management, and enabling scalable oversight processes supported by analytics and emerging technologies including AI. Essential Duties and Responsibilities Lead ongoing and periodic quality assurance reviews in accordance with IIA Standards and regulatory guidance. Drive consistency in audit methodology and adherence to audit professional practices. Support external quality assessments and regulatory examinations. Help enable adoption of AI-assisted auditing capabilities through defined governance and quality controls. Establish and manage a comprehensive, dynamic audit assurance program for assigned business units (BU). Supervise and coordinate audit activities to ensure all assigned responsibilities are performed in a high-quality manner and on a timely basis. Directly manage a team of audit professionals and assume responsibility for the overall coordination and successful completion of a dynamic audit plan for assigned BUs. Effectively lead and manage resources to ensure performance measures and metrics are established and met. Provide leadership in the coaching and development of staff. Proactively develop and maintain mutually beneficial working relationships with senior management of assigned BUs. Supervise and participate in the planning, scoping and execution of audit activities within the framework established by the department's policies and audit methodology. Comprehensively analyze assigned BUs existing systems, processes and controls to determine the adequacy of the design and operating effectiveness of internal controls. Ensure compliance with laws, regulations, and corporate policies. Identify and evaluate risks present in BU coverage areas. Serve as an audit subject matter expert for assigned BUs, and continually monitor trends and developments in the auditing profession and banking industry. Qualifications Required Qualifications: Bachelor's degree in finance, economics, or business-related field, or equivalent education and related training or experience. Ten years of progressive audit, risk, or examiner experience with a significant portion in the financial services industry, preferably with a large financial services firm. Demonstrated comprehensive knowledge of banking, risk management, and audit practices, with the ability to understand the broader risk. Excellent leadership abilities, decision making, and critical thinking skills. Strong verbal and written communication skills with the ability to effectively communicate with senior management and other stakeholders. Appropriate professional certification, such as, but not limited to, Certified Internal Auditor, Certified Information Systems Auditor, or Certified Public Accountant. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.