Leasing and Occupancy Specialist II (Evergreen East)
WinnCompanies, Buffalo, NY, United States
WinnCompanies is looking for a
Leasing and Occupancy Specialist II
to join our team at
Evergreen East , a 508-unit residential community located in
Fairport, NY .
In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals. You will also provide outstanding service to customers, residents, and clients while maintaining budgeted occupancy at the highest attainable rents at all times.
Pay range:
$21.00–$24.00 per hour, dependent on experience. Sign-on bonus:
$1,500.00. Work schedule: Monday through Friday, 8:30 AM to 5:00 PM.
Responsibilities
Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and follow up on prospect leads.
Prepare lease documentation, complete move‑in paperwork, and maintain applicable databases; ensure tour route, amenity areas, and show units meet company standards.
Deliver customer service that exceeds expectations for new and current residents.
Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
Review, prioritize, and distribute resident service requests as required.
Assist with the planning and facilitation of property events or programs required by the mixed‑income program guidelines.
Assist on‑site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
Maintain relationships with area businesses, local housing offices, employers, and real‑estate brokers to generate new business or maintain an extensive waiting list for all unit types.
Remain current with local events and hiring trends that may impact the property.
Maintain knowledge and understanding of current and sub‑markets, including competitors and customer demographics.
Gather appropriate documents for residency approval and submit to the appropriate person or third‑party vendor during the application or recertification process.
Remain up‑to‑date with any/all federal, state, and/or other regulatory requirements and programs.
Requirements
High school diploma or GED equivalent.
3–5 years of relevant work experience.
SHCM certification.
Prior experience with tax credit, leases, and Project‑Based Section 8.
Past experience handling full recertification processes.
Experience with web‑based applications and computer systems, particularly Microsoft Office.
Excellent customer service skills.
Exceptional interpersonal and communication skills.
Strong attention to detail.
Ability to work under pressure.
Ability to work with a diverse group of people and personalities.
Preferred Qualifications
Associate’s degree.
CALP, TCS or COS certification.
Experience with Yardi or RealPage property management software.
Benefits
Generous time off policies (including 11 paid holidays; 12 for MA employees); accrued time off increasing with years of service; paid sick time; annual day of service; floating holiday.
401(k) plan options with company match.
Various comprehensive medical, dental, & vision plan options.
Flexible Spending Account, dependent‑care FSA, HSA options with employer contribution.
Long‑term disability and voluntary short‑term disability; basic term life insurance & AD&D; optional supplemental life insurance.
Health expense reimbursement program (gym memberships, equipment, subscriptions).
Tuition reimbursement program and continuous training & development opportunities.
Well‑being program (group challenges, seminars, earn points to reduce medical premiums), employee assistance program, commuter & parking reimbursement options.
Employee corporate discount programs (Verizon Wireless, Home Depot Pro, Staples, and more!).
Flexible and/or hybrid schedules available for certain roles.
Employee relief program supporting employees with unexpected hardships.
To learn more, visit winnbenefits.com.
Why WinnCompanies?
A job you can be proud of: we are committed to helping people in the communities we serve.
A job that challenges you: we encourage our team members to be their best in a fast‑paced, dynamic workplace.
A job you can learn from: we offer multifaceted leadership and learning opportunities to support career growth and professional development.
A team that cares: we value teamwork, innovation, diversity, and mutual respect.
About Us WinnCompanies is a mission‑driven, national business focused on building and operating top‑quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Internal candidates, please apply here: Internal Careers Hub.
#J-18808-Ljbffr
Leasing and Occupancy Specialist II
to join our team at
Evergreen East , a 508-unit residential community located in
Fairport, NY .
In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals. You will also provide outstanding service to customers, residents, and clients while maintaining budgeted occupancy at the highest attainable rents at all times.
Pay range:
$21.00–$24.00 per hour, dependent on experience. Sign-on bonus:
$1,500.00. Work schedule: Monday through Friday, 8:30 AM to 5:00 PM.
Responsibilities
Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and follow up on prospect leads.
Prepare lease documentation, complete move‑in paperwork, and maintain applicable databases; ensure tour route, amenity areas, and show units meet company standards.
Deliver customer service that exceeds expectations for new and current residents.
Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
Review, prioritize, and distribute resident service requests as required.
Assist with the planning and facilitation of property events or programs required by the mixed‑income program guidelines.
Assist on‑site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
Maintain relationships with area businesses, local housing offices, employers, and real‑estate brokers to generate new business or maintain an extensive waiting list for all unit types.
Remain current with local events and hiring trends that may impact the property.
Maintain knowledge and understanding of current and sub‑markets, including competitors and customer demographics.
Gather appropriate documents for residency approval and submit to the appropriate person or third‑party vendor during the application or recertification process.
Remain up‑to‑date with any/all federal, state, and/or other regulatory requirements and programs.
Requirements
High school diploma or GED equivalent.
3–5 years of relevant work experience.
SHCM certification.
Prior experience with tax credit, leases, and Project‑Based Section 8.
Past experience handling full recertification processes.
Experience with web‑based applications and computer systems, particularly Microsoft Office.
Excellent customer service skills.
Exceptional interpersonal and communication skills.
Strong attention to detail.
Ability to work under pressure.
Ability to work with a diverse group of people and personalities.
Preferred Qualifications
Associate’s degree.
CALP, TCS or COS certification.
Experience with Yardi or RealPage property management software.
Benefits
Generous time off policies (including 11 paid holidays; 12 for MA employees); accrued time off increasing with years of service; paid sick time; annual day of service; floating holiday.
401(k) plan options with company match.
Various comprehensive medical, dental, & vision plan options.
Flexible Spending Account, dependent‑care FSA, HSA options with employer contribution.
Long‑term disability and voluntary short‑term disability; basic term life insurance & AD&D; optional supplemental life insurance.
Health expense reimbursement program (gym memberships, equipment, subscriptions).
Tuition reimbursement program and continuous training & development opportunities.
Well‑being program (group challenges, seminars, earn points to reduce medical premiums), employee assistance program, commuter & parking reimbursement options.
Employee corporate discount programs (Verizon Wireless, Home Depot Pro, Staples, and more!).
Flexible and/or hybrid schedules available for certain roles.
Employee relief program supporting employees with unexpected hardships.
To learn more, visit winnbenefits.com.
Why WinnCompanies?
A job you can be proud of: we are committed to helping people in the communities we serve.
A job that challenges you: we encourage our team members to be their best in a fast‑paced, dynamic workplace.
A job you can learn from: we offer multifaceted leadership and learning opportunities to support career growth and professional development.
A team that cares: we value teamwork, innovation, diversity, and mutual respect.
About Us WinnCompanies is a mission‑driven, national business focused on building and operating top‑quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Internal candidates, please apply here: Internal Careers Hub.
#J-18808-Ljbffr