
Assistant Director of Housekeeping
Kimpton Hotel Monaco Pittsburgh, Pittsburgh, PA, United States
Duration: Full Time
Description
At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.
What will you be doing?
* Responsible for all housekeeping employees and training of same as prescribed by the Director of Housekeeping.
* To insure maintenance and cleanliness of all equipment assigned to the Housekeeping Department.
* Be responsible for cleanliness, daily up-keep and inspection of assigned areas.
* Supervise the proper storage, dilution and distribution of cleaning products and supplies as it applies to the Housekeeping Department.
* Perform special tasks as directed by the Director of Housekeeping.
* Communicate with the Director of Housekeeper on continuous basis regarding problems, planning, training implementation and control as it applies to the Housekeeping Department.
* Check schedules and instruct all employees carefully so that they fully understand the assigned tasks, location of work area and equipment required to do the job.
* Be sure all teams have adequate support from Housekeeping Supervisors.
* Inform the Director of Housekeeper of any special work to be completed that day and summarize day's activities at end of shift.
* Report to the Director Housekeeper at the end of each day to summarize the day's activities.
* Use computer effectively (especially OPERA and Microsoft Office).
* In conjunction with Director Housekeeper, revise policies and procedures as necessary; Responsible for daily productivity.
* Hiring and disciplining employees as required; represent management at unemployment hearings, union grievances, arbitrations and discussions.
* Be familiar with Osha regulations with regard to Hazcom training and Bloodborne pathogens
* Performs other duties as assigned.
What do you bring to the role?
* High School Diploma, college preferred.
* Previous experienced preferred; Be mobile in all areas of the hotel
* Climb stairs when necessary for inspections
* Tolerate presence and/or use for chemicals, cleansers and solvents
* Respond to or communicate via telephone, radio or beeper
* Operate computer, typewriter and calculator; Respond to guest comments and requests
* Must reach six (6) to eight (8) eight feet to tops of showers and closets; fully loaded cart on carpet requires a push/pull force for twenty-five (25) to thirty (30) pounds.
* Communicate directly, telephonically/electronically and by transcription with guests, general public, management and staff in English.
* Understand and comply with Policies and Procedures, Job Descriptions, daily memorandums, chemical labels and other instructions.
* Ability to read, write and speak English; ability to establish and maintain an effective working relationship with management, staff and co-workers; pleasant personality, team-oriented and enjoy working with and assisting people; excellent communication skills; knowledge in room cleaning and shampooing.
* Flexible schedule including days, nights, weekends and holidays.
What's in it for you?
* Room discounts at Marcus Hotels & Resorts and IHG-branded properties
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* "Two for one" movie theater coupons at Marcus Theatres
* Ability to grow your career and transfer from one property to another
* Paid time off
* Flexible scheduling
* Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.
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