Loan Specialist - Enterprise, AL
Veterans United Home Loans, Enterprise, AL, United States
As a Loan Specialist, you will help veterans and active duty service members navigate the VA loan process. You will work with Loan Officers, and will often be the first point of contact for borrowers.
Job duties include:
Interview borrowers and obtain and/or verify information and documentation while educating them on the loan process and product/service alternatives. Process borrower credit information through the online approval system and analyze for pre-approval or denial of loan applications. Remain knowledgeable on company and industry guidelines and processes. Make initial contact and respond promptly to customer inquiries via phone and email to collect borrower financial and credit information. Inform borrowers on future loan documentation requests, including borrowers' income and asset information. Actively contribute to making the team and culture stronger by assisting with other duties as needed. The Loan Specialist position is ideal for someone who enjoys the mortgage business and working with our military community, but who does not want to spend their time promoting themselves or generating new business. You will be part of our local, top-producing loan team who will give you the training and support you need to succeed.
We're looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We'll also want to know you can demonstrate these attributes:
Dedicated work ethic. High attention to detail. Excel in fast-paced, results-oriented environment. Thrive in a highly cooperative work setting. Exemplary customer service skills. Strong interpersonal communication skills (written and verbal). 1+ year(s) of previous customer service experience. Proficient in basic computer technologies, appropriate for an internet-based company. NMLS licensed or become licensed upon employment. Regular and predictable attendance.
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
Job duties include:
Interview borrowers and obtain and/or verify information and documentation while educating them on the loan process and product/service alternatives. Process borrower credit information through the online approval system and analyze for pre-approval or denial of loan applications. Remain knowledgeable on company and industry guidelines and processes. Make initial contact and respond promptly to customer inquiries via phone and email to collect borrower financial and credit information. Inform borrowers on future loan documentation requests, including borrowers' income and asset information. Actively contribute to making the team and culture stronger by assisting with other duties as needed. The Loan Specialist position is ideal for someone who enjoys the mortgage business and working with our military community, but who does not want to spend their time promoting themselves or generating new business. You will be part of our local, top-producing loan team who will give you the training and support you need to succeed.
We're looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We'll also want to know you can demonstrate these attributes:
Dedicated work ethic. High attention to detail. Excel in fast-paced, results-oriented environment. Thrive in a highly cooperative work setting. Exemplary customer service skills. Strong interpersonal communication skills (written and verbal). 1+ year(s) of previous customer service experience. Proficient in basic computer technologies, appropriate for an internet-based company. NMLS licensed or become licensed upon employment. Regular and predictable attendance.
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.