Digital Imaging Associate

Overview

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Digital Imaging Associate to join our team in Rocky Hill, CT!

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Digital Print & Imaging
Reports To: Digital Imaging Supervisor
FLSA Status: Accepting Full Time and Part Time Applicants / Hourly

Responsibilities

• Prepare documents according to job instructions per each client's specifications.
• Compiling, verifying, and sorting information to prepare source data for computer entry
• Entering customer and account data from source documents within time limits
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output
• Insert customer and account data by inputting text based and numerical
• Ability to research and obtain further information for incomplete documents
• Follow instructions and communicate with supervisor or trainer when appropriate to ensure customer expectations are met.
• Typing speed of 40 to 60 WPM with 98% accuracy required.
• Maintain a log of completed work.
• Maintain confidentiality and security of client information per client guidelines.
• Maintain levels of productivity and quality based on department standards.
• Ability to balance several projects at one time
• Picking up and delivering documents to clients while maintaining exemplary customer relations
• Ensure customer satisfaction prior to leaving and provide them a bridge to the proper person within the company should there be a situation that needs to be addressed. Always leave customer location the way you found it.
• Additional responsibilities and duties may be assigned.

Job Related Dimensions

• Scanner/Copier industry experience preferred
• LaserFiche experience highly preferred
• Team player, exceptional communication skills, strong business work ethic, positive attitude and professional manner, very organized
• Ability to multi-task in a fast-paced environment and form business relationships with both internal and external customers
• Strong attention to detail
• Strong communication skills – both verbal and written
• Maintain high levels of customer care while demonstrating a friendly, professional and positive attitude
• Proficiency in MS Office products (Excel, Word, MS Outlook, Powerpoint)

Qualifications

• Proven data entry work experience, as a Data Entry Operator
• Typing speed and accuracy
• Prior experience in production print/imaging facility or similar environment a plus
• High School Diploma or GED.
• Clear communication skills, written and verbal
• Valid Driver’s License and clean driving history
• Good time management skills, extremely detail oriented and a desire to work in a team environment

Physical Demands & Work Environment

• Ability to sit/stand at desk for prolonged periods of time.
• Work schedule generally consists of 40 hours per week
• High levels of repetitive motion daily
• Ability to lift, push, pull; 50 to 100 lbs.

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

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