Global Retail Performance Manager
LVMH Group, New York, NY, United States
Founded in 1865 in Le Locle, Switzerland, ZENITH has for over 160 years embodied the avant‑garde of watchmaking, driven by a pioneering spirit and a relentless pursuit of precision. As the first fully integrated manufacture, the Maison has continuously pushed the boundaries of its art by developing its own movements, including the legendary El Primero, the world's first automatic chronograph unveiled in 1969. Each ZENITH collection reflects its commitment to innovation and artisanal excellence.
To develop our Retail expertise we are currently looking for our
Global Retail Performance manager
to join our Commercial team. He/she drives operational excellence across the worldwide retail network, establishing standards and frameworks that ensure consistency, efficiency, and brand integrity. This strategic role focuses on process optimisation, change management, and cross‑functional collaboration to support business growth while maintaining operational discipline at scale. Job responsibilities
Team Management and Development: Recruit, lead, motivate, and coach the team to achieve the best in their abilities and lead to success while ensuring exceptional client Identify training needs and ensure all team members receive appropriate training and development opportunities. Provide constructive feedback to support team members' growth and Embody the LVMH culture, be an ambassador of the LVMH values, by being the key driver of culture within the team and ensuring the alignments with this culture of team members. KPIs Management and Optimisation: Define, track, and analyse key performance indicators (KPIs) that directly impact the operational efficiency and financial performance of the global Retail Collaborate with regional and store managers to set performance targets and develop action plans to achieve desired Continuously monitor KPIs and adjust strategies as needed to ensure ongoing improvement and alignment with business objectives. Data Analytics and Performance Monitoring: Leverage data analytics tools to monitor and analyse various performance metrics, including sales data, inventory turnover, conversion rates, and other operational Identify trends, patterns, and areas of opportunity within the data to drive performance improvements and inform decision‑making. Develop and maintain performance dashboards and reports to provide visibility into Retail performance at a global level. Operational Excellence and Best Practices: Identify and promote best practices in Retail operations activities, ensuring consistent implementation across all stores and Collaborate with cross‑functional teams to develop and implement process improvements and initiatives that enhance Retail performance and efficiency. Stay up‑to‑date with industry trends, best practices, and emerging technologies in Retail performance and excellence, incorporating new ideas and approaches as Performance improvement and Training: Work closely with the Retail Training team to develop and implement training programs that address identified performance gaps and drive continuous improvement in Retail operations and sales. Profile
We are looking for talents with at least 5 years minimum in retail management in an international environment. This person needs to be fluent in English and in French. Zenith exists to inspire individuals to pursue their dreams and make them come true – against all odds. Since its establishment in 1865, Zenith became the first watch manufacture in the modern sense of the term. Its watches have accompanied extraordinary figures who dreamt big and strived to achieve the impossible – from Louis Blériot’s history‑making flight across the English Channel to Felix Baumgartner’s record‑setting stratospheric free‑fall jump. With innovation as its guiding star, Zenith features exceptional movements in all its watches, developed and manufactured in-house. The Manufacture continually pushes the boundaries of the possible, from the first automatic chronograph, the El Primero, to the El Primero 21, the fastest chronograph with 1/100th of a second precision, and the Inventor, which reinvents the regulating organ by replacing the 30 plus components with a single monolithic element. Zenith has been shaping the future of Swiss watchmaking since 1865, accompanying those who dare to challenge themselves and break barriers. The time to reach your star is now. At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr
Global Retail Performance manager
to join our Commercial team. He/she drives operational excellence across the worldwide retail network, establishing standards and frameworks that ensure consistency, efficiency, and brand integrity. This strategic role focuses on process optimisation, change management, and cross‑functional collaboration to support business growth while maintaining operational discipline at scale. Job responsibilities
Team Management and Development: Recruit, lead, motivate, and coach the team to achieve the best in their abilities and lead to success while ensuring exceptional client Identify training needs and ensure all team members receive appropriate training and development opportunities. Provide constructive feedback to support team members' growth and Embody the LVMH culture, be an ambassador of the LVMH values, by being the key driver of culture within the team and ensuring the alignments with this culture of team members. KPIs Management and Optimisation: Define, track, and analyse key performance indicators (KPIs) that directly impact the operational efficiency and financial performance of the global Retail Collaborate with regional and store managers to set performance targets and develop action plans to achieve desired Continuously monitor KPIs and adjust strategies as needed to ensure ongoing improvement and alignment with business objectives. Data Analytics and Performance Monitoring: Leverage data analytics tools to monitor and analyse various performance metrics, including sales data, inventory turnover, conversion rates, and other operational Identify trends, patterns, and areas of opportunity within the data to drive performance improvements and inform decision‑making. Develop and maintain performance dashboards and reports to provide visibility into Retail performance at a global level. Operational Excellence and Best Practices: Identify and promote best practices in Retail operations activities, ensuring consistent implementation across all stores and Collaborate with cross‑functional teams to develop and implement process improvements and initiatives that enhance Retail performance and efficiency. Stay up‑to‑date with industry trends, best practices, and emerging technologies in Retail performance and excellence, incorporating new ideas and approaches as Performance improvement and Training: Work closely with the Retail Training team to develop and implement training programs that address identified performance gaps and drive continuous improvement in Retail operations and sales. Profile
We are looking for talents with at least 5 years minimum in retail management in an international environment. This person needs to be fluent in English and in French. Zenith exists to inspire individuals to pursue their dreams and make them come true – against all odds. Since its establishment in 1865, Zenith became the first watch manufacture in the modern sense of the term. Its watches have accompanied extraordinary figures who dreamt big and strived to achieve the impossible – from Louis Blériot’s history‑making flight across the English Channel to Felix Baumgartner’s record‑setting stratospheric free‑fall jump. With innovation as its guiding star, Zenith features exceptional movements in all its watches, developed and manufactured in-house. The Manufacture continually pushes the boundaries of the possible, from the first automatic chronograph, the El Primero, to the El Primero 21, the fastest chronograph with 1/100th of a second precision, and the Inventor, which reinvents the regulating organ by replacing the 30 plus components with a single monolithic element. Zenith has been shaping the future of Swiss watchmaking since 1865, accompanying those who dare to challenge themselves and break barriers. The time to reach your star is now. At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.
#J-18808-Ljbffr