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Hybrid IT Service Desk Analyst (Windows & 365)

Focus Financial Partners, Des Moines, IA, United States


A leading financial services firm is seeking a Service Desk Analyst to provide first and second-line technical support to end users. The role involves troubleshooting moderately complex issues, delivering excellent customer service, and working in a hybrid model with 3 days onsite in St. Louis. Candidates should have 2–4 years of IT support experience and proficiency in Microsoft Windows and 365 applications. A commitment to continuous improvement and knowledge management is also essential. Competitive compensation is offered, including a base salary between $50,000-$60,000. #J-18808-Ljbffr