Senior CX Programs Lead — Retail Experience & Impact

A leading automotive company seeks a Customer Experience Program Manager in Mahwah, NJ. In this role, you drive significant customer improvements across the retail network, turning customer insights into action. With over 5 years of experience in customer experience and project management, you'll prioritize activations, track effectiveness, and work cross-functionally to enhance brand perception and financial outcomes. Salary range between $93,482 to $173,609, based on experience. Join us to foster a customer-first culture across our channels. #J-18808-Ljbffr