Sales Support Specialist – Design Center (Mechanicsville, VA)
Ulrich Lifestyle Structures, Mechanicsville, VA, United States
About Ulrich Lifestyle Structures
Since 1990, Ulrich Lifestyle Structures has been building high-quality backyard buildings that transform the way people use their property. As a family‑owned company, we specialize in custom storage sheds, garages, cabins, workshops, playhouses, and backyard spaces that help our customers create more functional and enjoyable environments.
Sales Support Specialist – Design Center Position Overview Ulrich is hiring a
Sales Support Specialist
for our Design Center. Customers come to us looking to design and purchase sheds, workshops, man caves, and other backyard structures. We partner garage inquiries with our Garage Division for specialized support. You will respond to inquiries from phone, website, and social media, greet walk‑in customers, and qualify leads before connecting them with our Designers to complete the project. Ulrich generates customer interest through online marketing, social media, and showroom traffic – this role primarily works with inbound leads rather than cold calling.
Expected Earnings $45,000 – $83,000+ per year (base + bonuses). Base Salary: $31,200 – $41,600 depending on experience. Performance‑Based Bonus Opportunities: High performers who consistently convert leads and schedule qualified appointments can earn toward the top of the range.
What You’ll Do
Respond to customer inquiries from phone, website, and social media
Greet walk‑in customers at the Design Center
Ask questions to understand the customer’s project, timeline, and goals
Present Ulrich’s products and help customers explore their options
Enter customer information and notes into our CRM
Schedule appointments with Designers for detailed project consultations
Follow up with interested customers and missed appointments
Maintain a clean and welcoming showroom environment
What We’re Looking For
Sales or customer‑facing experience preferred (retail, inside sales, or service environments)
Strong communication and relationship‑building skills
Ability to guide conversations and identify customer needs
Comfortable using computers, CRM systems, and Google Workspace
Self‑motivated with a positive attitude and strong work ethic
Interest in helping customers bring their backyard projects to life
People who succeed in this role often come from backgrounds such as:
Retail sales
Wireless or electronics sales
Furniture or appliance sales
Home improvement sales
Customer service roles with sales goals
Work Location & Schedule Location: Mechanicsville, VA (in‑person role)
This position works a 5‑day schedule each week, including one Saturday.
Store hours are Monday – Saturday: 9AM‑6PM
Team members work scheduled shifts within these hours
Sunday is always off
One additional weekday off is provided each week
Schedules are structured so team members share coverage during operating hours.
Why Join Ulrich? At Ulrich, we believe great people build great things. Our team takes pride in delivering exceptional products and experiences for our customers. If you enjoy connecting with people, working toward goals, and helping customers bring their ideas to life, this role offers an exciting opportunity to grow in a supportive and energetic environment. If you’re ready to build a rewarding sales career, we’d love to hear from you.
#J-18808-Ljbffr
Sales Support Specialist – Design Center Position Overview Ulrich is hiring a
Sales Support Specialist
for our Design Center. Customers come to us looking to design and purchase sheds, workshops, man caves, and other backyard structures. We partner garage inquiries with our Garage Division for specialized support. You will respond to inquiries from phone, website, and social media, greet walk‑in customers, and qualify leads before connecting them with our Designers to complete the project. Ulrich generates customer interest through online marketing, social media, and showroom traffic – this role primarily works with inbound leads rather than cold calling.
Expected Earnings $45,000 – $83,000+ per year (base + bonuses). Base Salary: $31,200 – $41,600 depending on experience. Performance‑Based Bonus Opportunities: High performers who consistently convert leads and schedule qualified appointments can earn toward the top of the range.
What You’ll Do
Respond to customer inquiries from phone, website, and social media
Greet walk‑in customers at the Design Center
Ask questions to understand the customer’s project, timeline, and goals
Present Ulrich’s products and help customers explore their options
Enter customer information and notes into our CRM
Schedule appointments with Designers for detailed project consultations
Follow up with interested customers and missed appointments
Maintain a clean and welcoming showroom environment
What We’re Looking For
Sales or customer‑facing experience preferred (retail, inside sales, or service environments)
Strong communication and relationship‑building skills
Ability to guide conversations and identify customer needs
Comfortable using computers, CRM systems, and Google Workspace
Self‑motivated with a positive attitude and strong work ethic
Interest in helping customers bring their backyard projects to life
People who succeed in this role often come from backgrounds such as:
Retail sales
Wireless or electronics sales
Furniture or appliance sales
Home improvement sales
Customer service roles with sales goals
Work Location & Schedule Location: Mechanicsville, VA (in‑person role)
This position works a 5‑day schedule each week, including one Saturday.
Store hours are Monday – Saturday: 9AM‑6PM
Team members work scheduled shifts within these hours
Sunday is always off
One additional weekday off is provided each week
Schedules are structured so team members share coverage during operating hours.
Why Join Ulrich? At Ulrich, we believe great people build great things. Our team takes pride in delivering exceptional products and experiences for our customers. If you enjoy connecting with people, working toward goals, and helping customers bring their ideas to life, this role offers an exciting opportunity to grow in a supportive and energetic environment. If you’re ready to build a rewarding sales career, we’d love to hear from you.
#J-18808-Ljbffr