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Citi Commercial Bank - Relationship Manager, Core Industries - Senior Vice Presi

PowerToFly, San Francisco, CA, United States


The Commercial Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities

Manages a large portfolio of clients commensurate with role

Actively calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, challenges or risks and expectations

Introduces multi-faceted solutions to clients in building and strengthening an effective portfolio;

Serves as client’s primary contact point and is responsible for managing internal teams to address any customer service issues

Drives teams of product specialists and subject matter experts to structure and execute innovative and customized solutions that meet clients’ individual needs;

Works closely with Case Manager on the on‑boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;

Identifies and cooridinates product specialists to execute against cross‑sell opportunities to deepen and increase share of wallet;

Maximizes client experience by proactive sharing markets updates, trend and intelligence

Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate

Execution of strategic initiatives launched centrally at all levels

Networks with clients, prospects & third parties to identify avenues for new business opportunities;

Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes

Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

10+ years of experience

Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients

Demonstrates intermediate to advanced credit skills; structures more complex deals, including global transactions

Demonstrates an expert level of Early Warning Detection skills

Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process

Demonstrates advanced Citi’s credit‑process and credit‑appetite knowledge

Ability to work effectively in team setting

Ability to coordinate multi‑functional teams to provide an exceptional client experience.

Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)

Ability to work under pressure while making sound decisions

Highly focused, able to rapidly determine key priorities, clearly communicate the priorities

Accountable for significant direct business results or authoritative advice regarding the operations of the business.

A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience

Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients

Able to quickly adapt priorities based on the latest data insights

Education

Bachelor’s/University degree, Master’s degree preferred

Job Family Group: Commercial and Business Sales

Job Family: Relationship Management

Time Type: Full time

Primary Location: San Francisco California United States

Primary Location Full Time Salary Range: $192000,00 - $288000,00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date: abr 10, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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