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Customer Enrollment Specialist

AO Globe Life, Washington, District of Columbia, United States


AO Globe Life is seeking motivated professionals to help families and individuals nationwide access essential supplemental benefit programs—all from home. This mission-driven, remote-first opportunity offers meaningful work, structured development, and long-term career growth.

Whether you’re beginning your career or pursuing a new direction, this role provides the flexibility and support needed to build financial stability while making a measurable impact.

Key Responsibilities

Conduct virtual consultations with clients via Zoom

Assess client needs and present appropriate benefit options with clarity and professionalism

Guide clients through the enrollment process

Maintain accurate digital documentation and manage follow-up communication

Deliver exceptional, client-centered service

Participate in ongoing training, mentorship, and team collaboration

What We Offer

100% remote position available to U.S.-based candidates

Flexible scheduling to support work–life balance

Inbound client interest — no cold outreach

Weekly performance-based pay

Renewal-based income growth opportunities

Paid training and continuous professional development

Clear advancement pathways into leadership roles

Supportive, collaborative team culture

Who Thrives in This Role

Strong communicators with a client-first mindset

Organized, self-motivated professionals who work well independently

Individuals comfortable using Zoom and cloud-based tools

Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required)

Growth-oriented individuals who value coaching and mentorship

Requirements

Authorized to work in the United States

Windows-based laptop or PC with a working webcam

Reliable high-speed internet connection

About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

If you’re ready to build a career that blends purpose, flexibility, and long-term opportunity, apply today.

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