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Sales Manager, SMB

scribehow.com, San Francisco, CA, United States


✨ TL;DR – Why This Role Matters This role sits at the center of Scribe’s

high-velocity growth engine . As Manager, SMB Sales, you’ll lead a team of Account Executives focused on

closing a high volume of new business while expanding product-led inbound demand into revenue . Your leadership will directly impact

pipeline conversion, sales velocity, and scalable process development

as we continue to grow Scribe’s massive SMB customer base.

About the Role As Manager, SMB Sales at Scribe, you will lead and develop a

high-performing, fast-paced team

responsible for converting inbound demand and outbound opportunities into new SMB customers.

This is a

hands‑on leadership role

for someone who thrives in a

high‑velocity, metrics‑driven environment , loves coaching in real‑time, and knows how to build

repeatable, efficient sales motions at scale .

You’ll manage a team of SMB Account Executives selling into

small and mid‑sized businesses ( , where success depends on

speed, sharp qualification, and consistent execution across a high‑volume funnel .

Your focus will be on:

Driving

pipeline conversion and deal velocity

Building

repeatable playbooks for PLG‑assisted sales

Coaching reps on

discovery, demo efficiency, and closing discipline

Ensuring

forecast accuracy across a high‑activity environment

You’ll partner closely with

Marketing, Growth, RevOps, Product, and Enablement

to optimize lead flow, improve conversion rates, and continuously refine the SMB sales motion.

Location Hybrid: Our HQ is in San Francisco, California. For this role, we expect you to live in or near San Francisco and work from the office 3 days per week.

What Makes You a Great Fit You have:

2‑4 years of experience leading an SBM Sales team , including direct people management of at least 7 AEs and hiring in a high‑growth environment

A track record of managing reps closing

$10K–$50K ARR deals

with

30–60 day sales cycles

Strong experience operating in a

high‑volume, fast‑paced sales environment

(PLG or inbound‑led preferred)

Expert in

pipeline management, conversion metrics, and activity‑based forecasting

A coaching style focused on

efficiency, speed, and consistency across many deals

The ability to grow early career sellers into high performance promotion paths.

Comfort working cross‑functionally to improve

lead quality, routing, and funnel efficiency

You are:

Highly hands‑on , regularly in the trenches with your team reviewing calls and deals

Energized by

fast cycles, quick wins, and iterative improvement

Skilled at balancing

volume + quality

A builder who enjoys creating

scalable systems, not just closing individual deals

About Us Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently.

We’re growing fast — since our founding in 2019, we’ve grown to over

5 million users across 600,000 businesses . Our product‑led growth motion gives us massive inbound demand, and our SMB sales team plays a critical role in converting that usage into revenue.

Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1B, and are backed by leading investors.

️ How We Work We are builders aspiring to master our crafts. We care deeply about our teammates and want to win together. We fully embrace the following values:

Accelerate impact

Raise the bar

Make our users heroes

Clear is kind

Rapid learning machine

One team one dream

Compensation OTE: $220,000–$250,000 (60/40 split) + equity (SF-based) Comp may vary based on experience and leveling.

Full‑Time US Employee Benefits Include

Incredible teammates

Ownership mindset (equity for all employees)

Health, dental, and vision insurance

Flexible PTO and company holidays

401(k)

Paid parental leave

Daily catered lunches (SF‑based roles)

Commuter benefits

Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where everyone feels supported and empowered to do their best work. We believe this benefits not only our employees but also our product, customers, and community. Scribe is proud to be an Equal Opportunity Employer.

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