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Problem Management Analyst - Consultant (Remote)

Allstate Northern Ireland Limited, Chicago, IL, United States


A leading insurance company is seeking a Problem Management Service Analyst-Consultant to drive enterprise-wide investigations and improve service resilience. The role involves analyzing incidents to prevent recurrence and collaborating with Digital Product and Engineering teams. Ideal candidates will have at least 2 years of experience in problem management, hands-on experience with ServiceNow, and strong data visualization skills. This full-time position is remote, offering an exciting opportunity to contribute to critical digital products. #J-18808-Ljbffr