Remote Customer Service Representative – TurboTax
TurboTax, Cimarron Hills, CO, United States
Last updated: 2 days ago
Promoted
The cities near Colorado Springs, CO that boast the highest number of customer care representative jobs are:
Fort Collins
Albuquerque
Denver
Provo
Greeley
Rio Rancho
The 10 cities near Colorado Springs, CO that have the most job openings are:
Arvada
Thornton
Lakewood
Fort Collins
Amarillo
Aurora
Albuquerque
Denver
Westminster
Provo
The 10 most popular job searches in Colorado Springs, CO are:
amazon
work from home
government
nurse
rn
registered nurse
city
cna
construction
server
We are looking for a licensed staff to work in an insurance agency. A staff member will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best agency staff are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. they love to talk. They can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving needs to come naturally to these staff members. They are confident at troubleshooting and investigating if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Agency staff may also perform marketing and sales duties if that is something they are comfortable with.
Requirements
Manage incoming calls.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits: follow up to ensure resolution.
#J-18808-Ljbffr
Promoted
The cities near Colorado Springs, CO that boast the highest number of customer care representative jobs are:
Fort Collins
Albuquerque
Denver
Provo
Greeley
Rio Rancho
The 10 cities near Colorado Springs, CO that have the most job openings are:
Arvada
Thornton
Lakewood
Fort Collins
Amarillo
Aurora
Albuquerque
Denver
Westminster
Provo
The 10 most popular job searches in Colorado Springs, CO are:
amazon
work from home
government
nurse
rn
registered nurse
city
cna
construction
server
We are looking for a licensed staff to work in an insurance agency. A staff member will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best agency staff are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. they love to talk. They can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving needs to come naturally to these staff members. They are confident at troubleshooting and investigating if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Agency staff may also perform marketing and sales duties if that is something they are comfortable with.
Requirements
Manage incoming calls.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits: follow up to ensure resolution.
#J-18808-Ljbffr