Performance analyst (APR)
Association for Public Policy Analysis and Management fall conference., Chicago, IL, United States
Audit & Program Review (APR) conducts independent, objective analyses and evaluations of City programs and operations, issues public reports of findings, and makes recommendations to strengthen and improve the delivery of City services. Specifically, this section conducts independent and professional performance audits following generally accepted government auditing standards of the federal Government Accountability Office (The Yellow Book). The work of APR serves as a resource for the City Council, policymakers, civic and advocacy organizations, journalists, and the general public.
Under the guidance of a Chief Performance Analyst, this position performs professional analysis of programs and operations in city departments and makes recommendations to improve their effectiveness.
DUTIES
Conducts performance audits and operational reviews to evaluate the equity, efficiency, effectiveness, economy, and integrity of City programs
Propose new ideas for performance audits in all areas of City of Chicago operations
Collect, analyze, and interpret evidence of program performance
Make recommendations on the efficient and equitable acquisition, protection, and utilization of City resources
Assess risks related to City programs and evaluate processes designed to reduce risk
Interview City staff and other stakeholders
Write clear, concise, and objective reports
Perform related duties as required
MINIMUM QUALIFICATIONS Graduation from an accredited college or university with a bachelor’s or higher, plus one year of work experience in program auditing or operations analysis.
PREFERRED QUALIFICATIONS
Previous experience performing audits with Generally Accepted Government Auditing Standards (GAGAS)
Strong desire to improve the equity, efficiency, effectiveness, economy, and integrity of City of Chicago operations
Experience collecting data through surveys, observation, interviews, focus groups, and literature searches
Experience identifying and/or implementing operational improvements
A graduate degree in in public administration, public policy, government, social science, or a related field
SKILLS AND ABILITIES
Strong work ethic and project management skills
Excellent written and interpersonal communication
Excellent critical thinking and problem-solving skills
Collaborates with co-workers and thrives in a team-based environment
Creativity in identifying, exploring, and addressing issues in operations and systems
Desires to learn about new topics and continually improve
Facility with Microsoft Office suite
ANNUAL SALARY Range: $76,020 – $102,648 (annual increases)
BENEFITS For information on City of Chicago employees’ benefits, please visit our benefits website at: https://www.chicago.gov/city/en/depts/fin/benefits-office.html
TRAVEL AND SCHEDULE Travel outside Chicago is not required.
Standard office hours are 9:00am – 5:00pm, flexibility permitted.
RESIDENCY REQUIREMENT Employees must be a resident of the City of Chicago and proof of residency is required at the commencement of employment.
KNOWLEDGE SKILL AND ESSAY REQUIREMENT A passing score on a knowledge skill test(s) and/or essay may be required.
APPLICATION PROMPT Identify a City of Chicago program or service that you think OIG should audit. In less than 500 words, describe: (1) why this service is important, (2) the aspect of the service you would evaluate (e.g., quality, equity, speed), (3) and how you would gather evidence about program performance. You can find examples of OIG audits here: https://igchicago.org/publications/?_search=audits .
WE VALUE DIVERSITY The Office of the Inspector General (OIG) is an equal opportunity employer.
OIG is an inclusive organization that hires and develops all its staff of all levels regardless of race, religion, color, ethnicity, national origin, ancestry, marital or parental status, sex, gender expression or identity, sexual orientation, physical or mental ability, age, veteran status, and all other characteristics protected by law.
OIG strives to create the kind of workplace where a socially diverse mix of people can thrive professionally. We pride ourselves in meeting our legal charge to promote economy, effectiveness, efficiency, and integrity in government. Through the hard work of our passionate and innovative team, OIG aims to serve every community with equity, respect, and dignity.
If you would like to request a reasonable accommodation due to disability or pregnancy to participate in the application process, please contact the OIG’s Manager of Human Resources Eloise Markham at emarkham@igchicago.org. Please be prepared to provide information in support of your reasonable accommodation request.
THE CITY OF CHICAGO IS AN EQUAL OPPORTUNITY AND MILITARY FRIENDLY EMPLOYER
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The City of Chicago does not participate in E-Verify (Employment Eligibility Verification System). In addition, employment at the OIG is contingent upon a satisfactory criminal background check.
NOTIFICATION REGARDING USE OF ARTIFICIAL INTELLIGENCE (AI) The submission of written materials, e.g., writing sample, essay, etc., generated in-part or fully by AI is strongly discouraged. Candidates who submit AI generated written materials may be disqualified from further consideration.
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Under the guidance of a Chief Performance Analyst, this position performs professional analysis of programs and operations in city departments and makes recommendations to improve their effectiveness.
DUTIES
Conducts performance audits and operational reviews to evaluate the equity, efficiency, effectiveness, economy, and integrity of City programs
Propose new ideas for performance audits in all areas of City of Chicago operations
Collect, analyze, and interpret evidence of program performance
Make recommendations on the efficient and equitable acquisition, protection, and utilization of City resources
Assess risks related to City programs and evaluate processes designed to reduce risk
Interview City staff and other stakeholders
Write clear, concise, and objective reports
Perform related duties as required
MINIMUM QUALIFICATIONS Graduation from an accredited college or university with a bachelor’s or higher, plus one year of work experience in program auditing or operations analysis.
PREFERRED QUALIFICATIONS
Previous experience performing audits with Generally Accepted Government Auditing Standards (GAGAS)
Strong desire to improve the equity, efficiency, effectiveness, economy, and integrity of City of Chicago operations
Experience collecting data through surveys, observation, interviews, focus groups, and literature searches
Experience identifying and/or implementing operational improvements
A graduate degree in in public administration, public policy, government, social science, or a related field
SKILLS AND ABILITIES
Strong work ethic and project management skills
Excellent written and interpersonal communication
Excellent critical thinking and problem-solving skills
Collaborates with co-workers and thrives in a team-based environment
Creativity in identifying, exploring, and addressing issues in operations and systems
Desires to learn about new topics and continually improve
Facility with Microsoft Office suite
ANNUAL SALARY Range: $76,020 – $102,648 (annual increases)
BENEFITS For information on City of Chicago employees’ benefits, please visit our benefits website at: https://www.chicago.gov/city/en/depts/fin/benefits-office.html
TRAVEL AND SCHEDULE Travel outside Chicago is not required.
Standard office hours are 9:00am – 5:00pm, flexibility permitted.
RESIDENCY REQUIREMENT Employees must be a resident of the City of Chicago and proof of residency is required at the commencement of employment.
KNOWLEDGE SKILL AND ESSAY REQUIREMENT A passing score on a knowledge skill test(s) and/or essay may be required.
APPLICATION PROMPT Identify a City of Chicago program or service that you think OIG should audit. In less than 500 words, describe: (1) why this service is important, (2) the aspect of the service you would evaluate (e.g., quality, equity, speed), (3) and how you would gather evidence about program performance. You can find examples of OIG audits here: https://igchicago.org/publications/?_search=audits .
WE VALUE DIVERSITY The Office of the Inspector General (OIG) is an equal opportunity employer.
OIG is an inclusive organization that hires and develops all its staff of all levels regardless of race, religion, color, ethnicity, national origin, ancestry, marital or parental status, sex, gender expression or identity, sexual orientation, physical or mental ability, age, veteran status, and all other characteristics protected by law.
OIG strives to create the kind of workplace where a socially diverse mix of people can thrive professionally. We pride ourselves in meeting our legal charge to promote economy, effectiveness, efficiency, and integrity in government. Through the hard work of our passionate and innovative team, OIG aims to serve every community with equity, respect, and dignity.
If you would like to request a reasonable accommodation due to disability or pregnancy to participate in the application process, please contact the OIG’s Manager of Human Resources Eloise Markham at emarkham@igchicago.org. Please be prepared to provide information in support of your reasonable accommodation request.
THE CITY OF CHICAGO IS AN EQUAL OPPORTUNITY AND MILITARY FRIENDLY EMPLOYER
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The City of Chicago does not participate in E-Verify (Employment Eligibility Verification System). In addition, employment at the OIG is contingent upon a satisfactory criminal background check.
NOTIFICATION REGARDING USE OF ARTIFICIAL INTELLIGENCE (AI) The submission of written materials, e.g., writing sample, essay, etc., generated in-part or fully by AI is strongly discouraged. Candidates who submit AI generated written materials may be disqualified from further consideration.
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