Customer Relations Representative - State Farm Agent Team Member
Michael Oehrke - State Farm Agent, Lees Summit, MO, United States
Public Relations Specialist • Lees Summit, MO
Benefits
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Role Description As a Customer Relations Representative – State Farm Agent Team Member for Michael Oehrke – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.
Qualifications
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Experience managing client relationships preferred.
Interest in marketing products and services based on customer needs.
Excellent communication skills – written, verbal, and listening.
Dedicated to customer service.
Able to anticipate customer needs.
Able to effectively relate to a customer.
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Benefits
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Role Description As a Customer Relations Representative – State Farm Agent Team Member for Michael Oehrke – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.
Qualifications
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Experience managing client relationships preferred.
Interest in marketing products and services based on customer needs.
Excellent communication skills – written, verbal, and listening.
Dedicated to customer service.
Able to anticipate customer needs.
Able to effectively relate to a customer.
#J-18808-Ljbffr