Technical Writer / Catalogue Administrator - Dataverse and Power Platform
Convergys, New York, NY, United States
Technical Writer / Catalogue Administrator - Dataverse and Power Platform page is loaded## Technical Writer / Catalogue Administrator - Dataverse and Power Platformlocations:
RON Work- at -Hometime type:
Full timeposted on:
Posted Todayjob requisition id:
R1712339Job Title:Technical Writer / Catalogue Administrator - Dataverse and Power PlatformJob Description**Role Overview**We are looking for a highly skilled **Technical Writer** **/ Catalogue Administrator** with a strong technical background to manage content quality, catalogue maintenance, and skilling initiatives across global delivery programmes. This role combines technical writing expertise with hands-on engagement in lab environments, process standardisation, and excellent attention to detail. You will act as a key point of contact for IP owners, contributors, and technical stakeholders, ensuring timely updates, accessibility compliance, and readiness across workloads.**Key Responsibilities****Catalogue Management*** Track and plan catalogue maintenance aligned to established timelines.* Support Bug resolution related to IP by collaborating with IP owners on content updates/fixes.* Ensure proper set-up and publishing of IP assets post-release.* Scheduled timely Content updates inline with product updates**Content Quality & Labs*** Maintain content quality, standards, and accessibility compliance.* Fix content/lab issues and maintain scripts and VMs in LOD.* Maintain delivery guides associated with labs.* Standardise process and tracking for all labs.* Ensure product deprecations are flagged and managed with IP leads.* Coordinate localisation of content.**Skilling & Readiness*** Assist with creation and maintenance of readiness plans by workload (L100–L400).* Maintain associated slide decks and secure IP Owner sign-off on updates.**Communication & Community Outreach*** Assist with creation of Monthly newsletters and announcements* Support updates of the GD SharePoint Online pages for skilling and catalogue changes.* Keep stakeholder maps current and accurate.**Tooling & Process*** Support delivery reporting and follow-up activities.* Create ‘How to’ guides, battlecards and templates for tools and processes**Technical Skills*** Hands-on experience with labs and LOD environments.* L400 on Power Platform Administration, Governance and Security* L300 on building Power Apps* L300 on Dataverse**Qualifications*** Proven experience in technical writing and content management within a global organisation.* Strong organisational and project management skills.* Excellent communication and stakeholder engagement abilities.* Ability to work collaboratively across multiple teams and time zones.* Attention to detailThis role offers the opportunity to shape global skilling initiatives, maintain high-quality technical content, and contribute to the success of a dynamic team driving innovation and operational excellence.Location:RON Work- at -HomeLanguage Requirements:Time Type:Full time# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.
But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,
and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr
RON Work- at -Hometime type:
Full timeposted on:
Posted Todayjob requisition id:
R1712339Job Title:Technical Writer / Catalogue Administrator - Dataverse and Power PlatformJob Description**Role Overview**We are looking for a highly skilled **Technical Writer** **/ Catalogue Administrator** with a strong technical background to manage content quality, catalogue maintenance, and skilling initiatives across global delivery programmes. This role combines technical writing expertise with hands-on engagement in lab environments, process standardisation, and excellent attention to detail. You will act as a key point of contact for IP owners, contributors, and technical stakeholders, ensuring timely updates, accessibility compliance, and readiness across workloads.**Key Responsibilities****Catalogue Management*** Track and plan catalogue maintenance aligned to established timelines.* Support Bug resolution related to IP by collaborating with IP owners on content updates/fixes.* Ensure proper set-up and publishing of IP assets post-release.* Scheduled timely Content updates inline with product updates**Content Quality & Labs*** Maintain content quality, standards, and accessibility compliance.* Fix content/lab issues and maintain scripts and VMs in LOD.* Maintain delivery guides associated with labs.* Standardise process and tracking for all labs.* Ensure product deprecations are flagged and managed with IP leads.* Coordinate localisation of content.**Skilling & Readiness*** Assist with creation and maintenance of readiness plans by workload (L100–L400).* Maintain associated slide decks and secure IP Owner sign-off on updates.**Communication & Community Outreach*** Assist with creation of Monthly newsletters and announcements* Support updates of the GD SharePoint Online pages for skilling and catalogue changes.* Keep stakeholder maps current and accurate.**Tooling & Process*** Support delivery reporting and follow-up activities.* Create ‘How to’ guides, battlecards and templates for tools and processes**Technical Skills*** Hands-on experience with labs and LOD environments.* L400 on Power Platform Administration, Governance and Security* L300 on building Power Apps* L300 on Dataverse**Qualifications*** Proven experience in technical writing and content management within a global organisation.* Strong organisational and project management skills.* Excellent communication and stakeholder engagement abilities.* Ability to work collaboratively across multiple teams and time zones.* Attention to detailThis role offers the opportunity to shape global skilling initiatives, maintain high-quality technical content, and contribute to the success of a dynamic team driving innovation and operational excellence.Location:RON Work- at -HomeLanguage Requirements:Time Type:Full time# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.
But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,
and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr