Director of Workforce Absence Client Services

A leading risk and claims administration firm is seeking a Director of Client Services in Lansing, Michigan. The chosen candidate will oversee account management strategies, ensuring client retention and satisfaction. Responsibilities include program management for dedicated jumbo clients and leading a team to resolve major customer service issues. A Bachelor's degree and extensive experience in client services, with strong skills in communication and negotiation, are essential. The firm offers a comprehensive benefits package and values diversity in its workforce. #J-18808-Ljbffr