Senior Saviynt Operations Specialist
Nomura Holdings, Inc., Jacksonville, FL, United States
Senior Saviynt Operations Specialist
Job Code: 12972
Country: US
Skill Category: IT\\Technology
Corporate Title: Associate
Department: Group Technology
Location: Jacksonville
The pay range for this position at commencement of employment is expected to be between $95,000 and $110,000 annually.
(*see below footnote foradditionalcompensation and benefits information).
Company Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.
Aon’s Benefit Index ®, Nomura’s benefits rank #1 amongst our competitors.
Division Overview The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting‑edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.
Role Description Nomura is seeking an experienced Senior Operations professional to join our Identity and Access Management team, specializing in Saviynt platform operations. This role requires 5+ years of hands‑on experience with Saviynt implementation, administration, and optimization to support enterprise‑level identity governance initiatives.
The role sits within the Identity and Access Management team and plays a key part in safeguarding the firm’s trading, operational, and client‑facing platforms. This is a hybrid position based in Mumbai, with two mandatory office days each week.
You will be expected to provide BAU support as part of the rota (including weekends), and spend the remaining time delivering projects, enhancements, and handovers received from the Engineering team.
Key Responsibilities
Administer and maintain Saviynt Identity Governance platform across multiple environments
Configure and optimize Saviynt modules including Identity Governance, Privileged Access Management, and Application Governance
Manage user lifecycle processes, access certifications, and compliance reporting within Saviynt
Troubleshoot platform issues and coordinate with Saviynt support for complex technical problems
Lead day‑to‑day operations of identity and access management processes
Monitor system performance, generate operational reports, and ensure SLA compliance
Develop and maintain operational procedures and documentation
Coordinate with cross‑functional teams for system integrations and process improvements
Implement and support Saviynt connectors for various applications and systems
Configure workflows, approval processes, and automated provisioning rules
Manage data imports, exports, and system integrations using Saviynt APIs
Support compliance audits and regulatory requirements through platform configuration
Having insight of end‑to‑end application onboarding processes
Knowledge of various configure and integration patterns (REST, SOAP, Database, File‑based)
Troubleshoot integration issues and optimize data flows
Create, configure, and execute Saviynt analytics and reports
Develop custom dashboards for stakeholders
Analyze access patterns and identify anomalies
Configure campaign parameters and workflows
Assist business users with campaign execution
Generate campaign reports and metrics
Create and maintain SAV (Saviynt) roles and enterprise roles
Perform role mining and optimization activities
Support role lifecycle management processes
Mentor junior team members and provide technical guidance
Collaborate with security, compliance, and IT teams on identity governance initiatives
Participate in project planning and implementation of new IAM capabilities
Serve as subject matter expert for Saviynt‑related questions and initiatives
Skills, Experience, Qualifications and Knowledge Required
Saviynt certification(s) L100 & L200
5+ years of hands‑on experience with Saviynt platform administration and configuration
Strong understanding of identity and access management concepts and best practices
Experience with Saviynt modules: EIC (Enterprise Identity Cloud), PAM, and Application Governance
Proficiency in creating and managing Saviynt connectors and integrations
Experience with REST/SOAP APIs, database connectivity, and file‑based integrations
Knowledge of scripting languages (PowerShell, Python, Shell Scripting)
Understanding of SRE Concepts & knowledge on Monitoring Dashboards like Grafana
Good understanding of Database structure & SQL
Knowledge of ITIL processes including:
Incident Management
Problem Management
Change Management
Service Request Management
Experience with ticketing systems (ServiceNow, JIRA).
What This Role Delivers
Drives digital transformation initiatives by enabling secure and efficient access to cloud and on‑premises resources
Ensures 99.5%+ uptime of critical identity and access management systems supporting thousands of users
Reduces access provisioning time from days to hours through automated workflows and optimized processes
Delivers measurable risk reduction through consistent enforcement of access policies and compliance controls
Enables audit readiness with comprehensive reporting and documentation of access governance activities
Maintains seamless user experience across all identity lifecycle events (onboarding, transfers, terminations)
Provides rapid resolution of access‑related incidents with average response time under 2 hours
Delivers accurate and timely compliance reporting for internal audits and regulatory requirements
Ensures data integrity and security across all integrated systems and applications
Supports business growth by scaling identity governance processes to accommodate organizational expansion
Contributes to cost optimization through automation and elimination of manual access management tasks
Enhances security posture by identifying and remediating access risks proactively
Builds organizational capability through knowledge transfer and mentoring of junior staff
Creates and maintains comprehensive documentation and standard operating procedures
Establishes best practices that can be replicated across other technology platforms
Serves as the go‑to expert for Saviynt‑related decisions and strategic planning
Required Soft Skills
Excellent English communication skills: written, verbal, and presentation.
Willingness to work in a fast‑paced environment with changing priorities.
Willingness to work in Shifts (follow the sun model).
Ability to work independently with minimal supervision and manage multiple tasks simultaneously.
Strong self‑motivation, enthusiasm, and rapid learning capability.
Excellent time management and prioritisation skills.
Ability to use initiative to resolve issues without escalation.
Strong interpersonal skills, teamwork, facilitation, and negotiation ability.
Sound business and analytical problem‑solving capability.
Ability to tailor technical explanations to different levels of the organisation.
Nomura Competencies Explore Insights & Vision
Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
Making Strategic Decisions
Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
Inspire Entrepreneurship in People
Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
Elevate Organizational Capability
Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
Inclusion
Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).
*base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job‑related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign‑on bonus, restricted stock units, discretionary awards and eligibility for commissions for applicable sales roles in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired in the U.S., employee will be in an “at‑will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Nomura is an Equal Opportunity Employer
#J-18808-Ljbffr
Country: US
Skill Category: IT\\Technology
Corporate Title: Associate
Department: Group Technology
Location: Jacksonville
The pay range for this position at commencement of employment is expected to be between $95,000 and $110,000 annually.
(*see below footnote foradditionalcompensation and benefits information).
Company Overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.
Aon’s Benefit Index ®, Nomura’s benefits rank #1 amongst our competitors.
Division Overview The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting‑edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.
Role Description Nomura is seeking an experienced Senior Operations professional to join our Identity and Access Management team, specializing in Saviynt platform operations. This role requires 5+ years of hands‑on experience with Saviynt implementation, administration, and optimization to support enterprise‑level identity governance initiatives.
The role sits within the Identity and Access Management team and plays a key part in safeguarding the firm’s trading, operational, and client‑facing platforms. This is a hybrid position based in Mumbai, with two mandatory office days each week.
You will be expected to provide BAU support as part of the rota (including weekends), and spend the remaining time delivering projects, enhancements, and handovers received from the Engineering team.
Key Responsibilities
Administer and maintain Saviynt Identity Governance platform across multiple environments
Configure and optimize Saviynt modules including Identity Governance, Privileged Access Management, and Application Governance
Manage user lifecycle processes, access certifications, and compliance reporting within Saviynt
Troubleshoot platform issues and coordinate with Saviynt support for complex technical problems
Lead day‑to‑day operations of identity and access management processes
Monitor system performance, generate operational reports, and ensure SLA compliance
Develop and maintain operational procedures and documentation
Coordinate with cross‑functional teams for system integrations and process improvements
Implement and support Saviynt connectors for various applications and systems
Configure workflows, approval processes, and automated provisioning rules
Manage data imports, exports, and system integrations using Saviynt APIs
Support compliance audits and regulatory requirements through platform configuration
Having insight of end‑to‑end application onboarding processes
Knowledge of various configure and integration patterns (REST, SOAP, Database, File‑based)
Troubleshoot integration issues and optimize data flows
Create, configure, and execute Saviynt analytics and reports
Develop custom dashboards for stakeholders
Analyze access patterns and identify anomalies
Configure campaign parameters and workflows
Assist business users with campaign execution
Generate campaign reports and metrics
Create and maintain SAV (Saviynt) roles and enterprise roles
Perform role mining and optimization activities
Support role lifecycle management processes
Mentor junior team members and provide technical guidance
Collaborate with security, compliance, and IT teams on identity governance initiatives
Participate in project planning and implementation of new IAM capabilities
Serve as subject matter expert for Saviynt‑related questions and initiatives
Skills, Experience, Qualifications and Knowledge Required
Saviynt certification(s) L100 & L200
5+ years of hands‑on experience with Saviynt platform administration and configuration
Strong understanding of identity and access management concepts and best practices
Experience with Saviynt modules: EIC (Enterprise Identity Cloud), PAM, and Application Governance
Proficiency in creating and managing Saviynt connectors and integrations
Experience with REST/SOAP APIs, database connectivity, and file‑based integrations
Knowledge of scripting languages (PowerShell, Python, Shell Scripting)
Understanding of SRE Concepts & knowledge on Monitoring Dashboards like Grafana
Good understanding of Database structure & SQL
Knowledge of ITIL processes including:
Incident Management
Problem Management
Change Management
Service Request Management
Experience with ticketing systems (ServiceNow, JIRA).
What This Role Delivers
Drives digital transformation initiatives by enabling secure and efficient access to cloud and on‑premises resources
Ensures 99.5%+ uptime of critical identity and access management systems supporting thousands of users
Reduces access provisioning time from days to hours through automated workflows and optimized processes
Delivers measurable risk reduction through consistent enforcement of access policies and compliance controls
Enables audit readiness with comprehensive reporting and documentation of access governance activities
Maintains seamless user experience across all identity lifecycle events (onboarding, transfers, terminations)
Provides rapid resolution of access‑related incidents with average response time under 2 hours
Delivers accurate and timely compliance reporting for internal audits and regulatory requirements
Ensures data integrity and security across all integrated systems and applications
Supports business growth by scaling identity governance processes to accommodate organizational expansion
Contributes to cost optimization through automation and elimination of manual access management tasks
Enhances security posture by identifying and remediating access risks proactively
Builds organizational capability through knowledge transfer and mentoring of junior staff
Creates and maintains comprehensive documentation and standard operating procedures
Establishes best practices that can be replicated across other technology platforms
Serves as the go‑to expert for Saviynt‑related decisions and strategic planning
Required Soft Skills
Excellent English communication skills: written, verbal, and presentation.
Willingness to work in a fast‑paced environment with changing priorities.
Willingness to work in Shifts (follow the sun model).
Ability to work independently with minimal supervision and manage multiple tasks simultaneously.
Strong self‑motivation, enthusiasm, and rapid learning capability.
Excellent time management and prioritisation skills.
Ability to use initiative to resolve issues without escalation.
Strong interpersonal skills, teamwork, facilitation, and negotiation ability.
Sound business and analytical problem‑solving capability.
Ability to tailor technical explanations to different levels of the organisation.
Nomura Competencies Explore Insights & Vision
Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
Making Strategic Decisions
Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
Inspire Entrepreneurship in People
Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
Elevate Organizational Capability
Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
Inclusion
Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).
*base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job‑related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign‑on bonus, restricted stock units, discretionary awards and eligibility for commissions for applicable sales roles in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired in the U.S., employee will be in an “at‑will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Nomura is an Equal Opportunity Employer
#J-18808-Ljbffr