Benefit Programs Specialist II
Virginia Department of Social Services, Daleville, VA, United States
Job Title:
Benefit Programs Specialist II
Location:
Daleville, Virginia
Salary:
$32,415 (Commensurate with LDSS Experience)
Benefits Package:
Botetourt County offers a generous benefits package, including participation in the Virginia Retirement System (VRS), paid holidays, annual leave, sick/family personal leave, and medical, dental, and vision insurance.
The Botetourt County Department of Social Services is seeking a Benefit Programs Specialist II.
Benefit Programs Specialist I
represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs.
Benefit Programs Specialist II
represents the full-performance level in the Benefit Programs Specialist occupational group. Employees’ responsibilities are related to the determination and re‑determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services’ benefit programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only.
General Work Tasks
Conduct interviews of persons to determine eligibility for assistance and re‑determine their continuing eligibility;
Explain nature of temporary assistance benefit programs and determine reasons and need for assistance;
Process applications for financial assistance and diversion; explain client responsibilities, rights and program availability;
Evaluate consistency and completeness of data secured, and where indicated substantiate its accuracy;
Compute assistance plans;
Determine the need for and amount of allowances for special circumstance items;
Evaluate such social factors as education, work experience, and levels of social functioning; and
Evaluate employability of clients and explore potential sources of income.
Knowledge, Skills, and Abilities Some knowledge of basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skill in operating a personal computer and the associated office and agency software. Demonstrated ability to communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.
Education High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Instructions to Applicants and Special Requirements Consideration for an interview is based solely on the information within the application and/or resume. Applicants are encouraged to provide a complete listing of relevant work experience and qualifications, and answer the supplemental questions thoroughly.
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand‑delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration.
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre‑employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
May be required to report for shelter duty during community disasters and/or emergencies.
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Benefit Programs Specialist II
Location:
Daleville, Virginia
Salary:
$32,415 (Commensurate with LDSS Experience)
Benefits Package:
Botetourt County offers a generous benefits package, including participation in the Virginia Retirement System (VRS), paid holidays, annual leave, sick/family personal leave, and medical, dental, and vision insurance.
The Botetourt County Department of Social Services is seeking a Benefit Programs Specialist II.
Benefit Programs Specialist I
represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs.
Benefit Programs Specialist II
represents the full-performance level in the Benefit Programs Specialist occupational group. Employees’ responsibilities are related to the determination and re‑determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services’ benefit programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only.
General Work Tasks
Conduct interviews of persons to determine eligibility for assistance and re‑determine their continuing eligibility;
Explain nature of temporary assistance benefit programs and determine reasons and need for assistance;
Process applications for financial assistance and diversion; explain client responsibilities, rights and program availability;
Evaluate consistency and completeness of data secured, and where indicated substantiate its accuracy;
Compute assistance plans;
Determine the need for and amount of allowances for special circumstance items;
Evaluate such social factors as education, work experience, and levels of social functioning; and
Evaluate employability of clients and explore potential sources of income.
Knowledge, Skills, and Abilities Some knowledge of basic human behavior; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skill in operating a personal computer and the associated office and agency software. Demonstrated ability to communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding to carry out instructions furnished in written or oral form; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; use various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data; maintain professional ethics related to confidentiality; and establish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful situations.
Education High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Instructions to Applicants and Special Requirements Consideration for an interview is based solely on the information within the application and/or resume. Applicants are encouraged to provide a complete listing of relevant work experience and qualifications, and answer the supplemental questions thoroughly.
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand‑delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration.
Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre‑employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
May be required to report for shelter duty during community disasters and/or emergencies.
#J-18808-Ljbffr