Account Manager - Full-time - Remote
Comrade Digital Marketing, Chicago, IL, United States
We are a mid‑sized marketing company established in 2008 and headquartered in Chicago. We provide search marketing services, namely SEO, GEO, PPC, web design and development. And we do it well!
We have an amazing team with very low turnover because we all love it here. There are many reasons why we love working here, but most importantly:
We love the people we work with
We are always growing professionally, individually, and as a team
Our management team is great (respectful, fair, and flexible when needed)
Our work is interesting, dynamic, and not mired in managerial bureaucracy
Our compensation is strong
Lastly, because our team is not huge, each of us creates a real impact on our clients and everyone on the team.
The position is open to all LATAM candidates THE OPPORTUNITY Comrade Digital Marketing Agency is looking for a mid‑senior Account Manager to join our Client Success team. This isn't a task‑management role — it's a seat at the table where you'll shape strategy, steer client relationships, and drive tangible business outcomes.
You'll take full ownership of a diverse portfolio of agency clients, guiding them through everything from campaign planning and performance reviews to website launches and long‑range growth initiatives. If you thrive when balancing big‑picture thinking with day‑to‑day execution, this is the kind of challenge built for you.
WHAT YOU'LL DO
Take the lead on a book of 15–20+ client accounts, serving as their primary strategic contact and the person ultimately accountable for outcomes.
Facilitate quarterly business reviews and performance discussions, delivering data‑backed insights and forward‑looking recommendations.
Orchestrate cross‑functional delivery across SEO, paid media, content, creative, and web development teams to keep initiatives on track and on‑brand.
Guide website and creative projects from discovery through launch — including scope definition, timeline management, and stakeholder alignment.
Spot early warning signs, address risks before they escalate, and champion proactive communication to maintain client confidence.
Uncover organic growth opportunities within existing accounts and build the business case for expanded engagements.
Set clear expectations, manage scope thoughtfully, and ensure production teams have the direction they need to deliver exceptional work.
WHAT WE'RE LOOKING FOR Essential (4+ years of experience)
At least 4 years in account management or client success within a digital marketing agency environment.
Demonstrated ability to juggle 15–20+ simultaneous client relationships without sacrificing quality or responsiveness.
A track record of running executive‑level strategy sessions, business reviews, and retention‑focused planning.
Solid fluency in core digital channels — SEO, paid search, content marketing, and web analytics — enough to lead informed conversations (hands‑on execution not required).
Polished communication and presentation skills with the confidence to advise, challenge, and guide senior stakeholders.
Bonus Points
Hands‑on involvement in website redesigns, platform migrations, or creative project coordination.
A history of expanding account revenue through thoughtful upselling or broadening scope.
Comfort working asynchronously with distributed, international teams.
Familiarity with tools like ClickUp, GA4, Google Search Console, Google Ads, SEMrush, Ahrefs, or similar platforms.
WHY COMRADE
Work from anywhere — fully remote with a collaborative, high‑trust culture.
Competitive base salary plus a performance‑driven commission structure.
Comprehensive benefits including health insurance, 401(k), and generous PTO.
Direct exposure to executive‑level client conversations and real strategic impact.
A tight‑knit agency team that values initiative, clear thinking, and professional growth.
#J-18808-Ljbffr
We have an amazing team with very low turnover because we all love it here. There are many reasons why we love working here, but most importantly:
We love the people we work with
We are always growing professionally, individually, and as a team
Our management team is great (respectful, fair, and flexible when needed)
Our work is interesting, dynamic, and not mired in managerial bureaucracy
Our compensation is strong
Lastly, because our team is not huge, each of us creates a real impact on our clients and everyone on the team.
The position is open to all LATAM candidates THE OPPORTUNITY Comrade Digital Marketing Agency is looking for a mid‑senior Account Manager to join our Client Success team. This isn't a task‑management role — it's a seat at the table where you'll shape strategy, steer client relationships, and drive tangible business outcomes.
You'll take full ownership of a diverse portfolio of agency clients, guiding them through everything from campaign planning and performance reviews to website launches and long‑range growth initiatives. If you thrive when balancing big‑picture thinking with day‑to‑day execution, this is the kind of challenge built for you.
WHAT YOU'LL DO
Take the lead on a book of 15–20+ client accounts, serving as their primary strategic contact and the person ultimately accountable for outcomes.
Facilitate quarterly business reviews and performance discussions, delivering data‑backed insights and forward‑looking recommendations.
Orchestrate cross‑functional delivery across SEO, paid media, content, creative, and web development teams to keep initiatives on track and on‑brand.
Guide website and creative projects from discovery through launch — including scope definition, timeline management, and stakeholder alignment.
Spot early warning signs, address risks before they escalate, and champion proactive communication to maintain client confidence.
Uncover organic growth opportunities within existing accounts and build the business case for expanded engagements.
Set clear expectations, manage scope thoughtfully, and ensure production teams have the direction they need to deliver exceptional work.
WHAT WE'RE LOOKING FOR Essential (4+ years of experience)
At least 4 years in account management or client success within a digital marketing agency environment.
Demonstrated ability to juggle 15–20+ simultaneous client relationships without sacrificing quality or responsiveness.
A track record of running executive‑level strategy sessions, business reviews, and retention‑focused planning.
Solid fluency in core digital channels — SEO, paid search, content marketing, and web analytics — enough to lead informed conversations (hands‑on execution not required).
Polished communication and presentation skills with the confidence to advise, challenge, and guide senior stakeholders.
Bonus Points
Hands‑on involvement in website redesigns, platform migrations, or creative project coordination.
A history of expanding account revenue through thoughtful upselling or broadening scope.
Comfort working asynchronously with distributed, international teams.
Familiarity with tools like ClickUp, GA4, Google Search Console, Google Ads, SEMrush, Ahrefs, or similar platforms.
WHY COMRADE
Work from anywhere — fully remote with a collaborative, high‑trust culture.
Competitive base salary plus a performance‑driven commission structure.
Comprehensive benefits including health insurance, 401(k), and generous PTO.
Direct exposure to executive‑level client conversations and real strategic impact.
A tight‑knit agency team that values initiative, clear thinking, and professional growth.
#J-18808-Ljbffr