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Inside Sales Customer Service Rep

Manpower Group Inc., Ann Arbor, MI, United States


Our client, the hydraulic repair and manufacturing industry, is seeking an Inside Sales Customer Service Rep to join their team. As an Inside Sales Customer Service Rep, you will be part of the Customer Support Department supporting the Sales and Operations teams. The ideal candidate will have excellent communication skills, a proactive attitude, and strong organizational abilities which will align successfully in the organization.

Job Title:

Inside Sales Customer Service Rep

Location:

ANN ARBOR, MI

Pay Range: $23-25/hr., depending on experience

Shift: Day Shift

What's the Job?

Respond promptly to inbound sales inquiries via phone and email

Prepare and follow up on quotes for hydraulic repair, remanufactured units, and replacement components

Work closely with the Servo Lab and Shop team to confirm technical feasibility, pricing, and lead times

Review technicians' recommendations to accurately communicate repair options to customers

Process customer purchase orders, invoices, and shipping documentation

What's Needed?

Previous inside sales experience, preferably in hydraulic repair, industrial equipment, or aftermarket services

Strong mechanical aptitude and ability to understand technical repair information

Proficiency with QuickBooks & Microsoft Office

Excellent verbal and written communication skills

Strong organizational skills with attention to detail

What's in it for me?

Opportunities to work in a leading hydraulic repair facility

Engagement in a collaborative and supportive team environment

Potential for professional growth within the organization

Work in a dynamic and innovative industry

Contribute to a company committed to quality and customer satisfaction

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -

Manpower, Experis, Talent Solutions, and Jefferson Wells

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creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.