NCR Aloha Admin
Insight Global, Dallas, TX, United States
Job Description
We are seeking an experienced NCR Aloha POS Administrator to support a Dallas-based restaurant technology team focused on international stores and franchise partners. This role will own the full Aloha POS lifecycle-from new store openings through ongoing maintenance, enhancements, testing, and production support.
The ideal candidate brings strong hands-on Aloha expertise combined with the business acumen to partner directly with franchise owners and regional stakeholders across multiple global markets.
Key Responsibilities
-Serve as the primary administrator for NCR Aloha POS, supporting configuration, implementation, testing, and ongoing support across international locations
-Own the full POS lifecycle, including new store openings, menu builds, rollouts, upgrades, enhancements, and steady-state operations
-Configure and maintain menus, pricing, taxes, tenders, promotions, job codes, and reporting within Aloha
-Support and troubleshoot Aloha integrations with third-party systems (payments, online ordering, loyalty, delivery, back-office, etc.)
-Partner closely with franchise owners and regional business stakeholders to understand operational needs and translate them into technical solutions
-Support UAT, regression testing, and production issue resolution across multiple time zones
-Document configurations, processes, and best practices to support scalability and consistency
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
-4+ years of hands-on experience as an NCR Aloha POS Administrator
-Strong experience across Aloha configuration, implementation, testing, and support
-Proven knowledge of Aloha integrations and third-party system dependencies
-Experience supporting multi-unit restaurant or retail environments, ideally franchise-based
-Ability to partner with non-technical stakeholders and communicate clearly across regions and cultures
-Strong troubleshooting skills and comfort operating in fast-paced, operationally critical environments -Experience supporting international or global restaurant operations
-Exposure to franchise-led operating models
-Familiarity with payment processing, EMV, and compliance considerations
-Experience working with vendors and system integrators
We are seeking an experienced NCR Aloha POS Administrator to support a Dallas-based restaurant technology team focused on international stores and franchise partners. This role will own the full Aloha POS lifecycle-from new store openings through ongoing maintenance, enhancements, testing, and production support.
The ideal candidate brings strong hands-on Aloha expertise combined with the business acumen to partner directly with franchise owners and regional stakeholders across multiple global markets.
Key Responsibilities
-Serve as the primary administrator for NCR Aloha POS, supporting configuration, implementation, testing, and ongoing support across international locations
-Own the full POS lifecycle, including new store openings, menu builds, rollouts, upgrades, enhancements, and steady-state operations
-Configure and maintain menus, pricing, taxes, tenders, promotions, job codes, and reporting within Aloha
-Support and troubleshoot Aloha integrations with third-party systems (payments, online ordering, loyalty, delivery, back-office, etc.)
-Partner closely with franchise owners and regional business stakeholders to understand operational needs and translate them into technical solutions
-Support UAT, regression testing, and production issue resolution across multiple time zones
-Document configurations, processes, and best practices to support scalability and consistency
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
-4+ years of hands-on experience as an NCR Aloha POS Administrator
-Strong experience across Aloha configuration, implementation, testing, and support
-Proven knowledge of Aloha integrations and third-party system dependencies
-Experience supporting multi-unit restaurant or retail environments, ideally franchise-based
-Ability to partner with non-technical stakeholders and communicate clearly across regions and cultures
-Strong troubleshooting skills and comfort operating in fast-paced, operationally critical environments -Experience supporting international or global restaurant operations
-Exposure to franchise-led operating models
-Familiarity with payment processing, EMV, and compliance considerations
-Experience working with vendors and system integrators